Remove all small wire connections of the gas valve and pressure switch. Plus, interruption in the gas supply, power outage, poor airflow due to blocked vents, and bad gas control valve are some leading factorswhen your tankless water heater cannot detect a flame and pop-up error code 12. wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. Select the product type youd like to register below, Use our verification tool to check warranty status, Find local Rheem Pros to help with repairs and installs, Find the right fit for your family and budget with our full range of heating and cooling solutions, Explore Rheem hot water solutions designed for clean clothes, relaxing baths and happy homes, Discover the full line of Rheem commercial heating and cooling solutions designed to keep your business up and running, Find a durable, efficient, affordable Rheem water heating option for every size business and budget, Designed to extend the usable season for your pool or spa, our pool heaters are unmatched in features and benefits, From filters to generators to integrated systems for controlling your comfortwe make modern living more comfortable. Also, dont forget to check the venting as well. Flame Rod Kit 62-24044-71 Flame Rod Kit. Follow the below instructions to measure the water pressure and how to correct it: Take a pressure gauge attached to a hose bib to measure the water pressure. Then, locate the flame rod next to the blower. That includesdescaling and flushing out the unit, and cleaning the water line and the air filter to ensure fluent airflow. In other words, the error code 13 on Rheem implies there is a problem in your water heaters combustion system. You may have to leave these cleaners on for a while (15-20 minutes) before starting to scrub. We use cookies to make wikiHow great. If you use multiple hot water appliances at the same time, we bet you will not get sufficient hot water from your tankless water heater. Secondly, clear the blockage inside the fan motor. Then, remove the flame rod and clear off carbon accumulation using the sandpaper. >> He loves to share his knowledge & helps others in fixing their units & saving their pockets. Check if the gas valve is closed. CHECK THE SPECS Eric Alvarez is an HVAC guy based in El Paso, Texas, United States. We hope it will clear the error code 13 if you solved the problem by cleaning the flame rods. Here are some options for removing stubborn stains on brick: You can put gentler cleaners in a spray bottle and spritz them directly onto the fireplace bricks. You need to clean the gas hose with soapy water. So, we recommend you inspect the flame rod first and clean it. So, lets get started right here to explore the way of removing the error code 13. If the manifold pressure is not normal, you will get improper or poor combustion that triggers the error code 13. Even when whole family takes a bath and bu. to confirm an appointment time. In case the flame rods are damaged, its better to replace them. << Learn more, Facebook II Twitter II Pinterest II Linkedin. Put the screw in a safe place and then pull out the sensor. Remove pneumatic tubing from pressure switch at the base of the gas valve. Press and hold the reset button inwards until you will hear the click sound. Use this information at your own risk. All rights reserved. Unscrew the screw holding the burner assembly, and pull the assembly out of the bracket. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. Before you start cleaning it, the probe will probably have a dull blackish color, and when you're done, it should have a shiny silver hue. Reduce the chances of growth of mold and mildew by wiping down all surfaces that had gotten wet with a solution of one cup of liquid household bleach to a gallon of water. Ensure the appliance is properly grounded. tri-sodium phosphate and 1 cup household cleaner or chlorine bleach to every gallon of warm water. As commercial locations start to re-open, there are a number of steps that can be taken to help ensure the health and safety for the occupants utilizing the hot (and cold) water in the building. Now, clean the filter with a toothbrush and then rinse it under the running water. It has two parts: a straight or bent rod a few inches in length and an insulated base with a wire connector. Though we share resources, information, and educational guide on plumbing & DIY projects, the content here is not a substitute for professional guidance. Correct manifold pressure is indispensable for proper combustion. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/a\/a2\/Clean-Furnace-Flame-Rod-Sensors-Step-1.jpg\/v4-460px-Clean-Furnace-Flame-Rod-Sensors-Step-1.jpg","bigUrl":"\/images\/thumb\/a\/a2\/Clean-Furnace-Flame-Rod-Sensors-Step-1.jpg\/aid4145179-v4-728px-Clean-Furnace-Flame-Rod-Sensors-Step-1.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"