Your set-top box will be rebooted in a few seconds. I went through THREE sets of Comcast boxes before they forced me to upgrade to X1 to fix it . New comments cannot be posted and votes cannot be cast. Bienvenue." screen. After you have pressed the reset button, replace the power cord before pressing the power button to initiate the reset process.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'remodelormove_com-large-leaderboard-2','ezslot_17',158,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0'); To refresh your Xfinity cable box, start by unplugging the power cord from the back of the device. It is a last-ditch effort to fix the problem. That didnt work either? In the Settings menu, select Connectivity and press the Refresh button. Panasonic viera smart tv. This is exactly what I feared. Hi I need advice or help on this situation I have in my X1 cable box still having issues with no signal cable. Your problem needs a replacement cable box if that is the case. The network has been reset. A few users reported that rebooting their TV boxes solved the issue. Maybe there is some connection, internet, or tv compatibility issues. Additional Configuration If your Cox cable box is stuck on boot, it is likely due to a problem with either the software or hardware in the box. It has happened here twice now in the last two months. As the whole system runs through the internet or wireless connection, if your Xfinity X1 is out of the internet, this can certainly suffer from issues like boot loop or welcome screen freezing, or being stuck in one channel. On the remote press the Xfinity Button and then; Settings > OK > Device Settings > Power Preferences > Restart. This is really pitiful customer service. Name. So I suggest everyone ask to get the 'main box' replaced. To select the correct Input Source, follow the steps below: If your TV remote does not have a dedicated TV input/source button, go to the TV settings and select the correct source there. Plug the power cord back into both your X1 box/router, and the wall outlet. Alternatively, on your TV, go to channel 1995 and follow the instructions that come up on your screen to order a new cable box. Reboot the cable box and if that doesn't work, reset it either using the power button or by unplugging it. Call Comcast and ask for a TV box upgrade. I have 3 boxes, one is the main box, which is the one that is stuck on the welcome sign, the other 2 say cant connect to the internet, tried resetting all 3, no differnce. Locate your Xfinity X1 Equipment. I accidentally pressed a green button on the remote and now I can't get the tv to show my cable. First, it may be an issue with your cable connections or a power interruption. Wait until the lights stop blinking. Uninstall/reinstall Hulu : On select devices, you can uninstall and reinstall the Hulu app to help alleviate any streaming issues. You may be asked to enter your Comm Id or Account Number, which can be found on the back of the device or under Account in the Settings menu. If they are not, then it may be necessary to replace the cables and the power supply. Youll be able to see a welcome screen. Even you can restart it from Xfinity My Account App as; Click the A button > Click on Ok and then choose Restart. Press and hold the reset button for 10-15 seconds. Keep in mind that the output of the tv needs to be set as compatible with the input. First of all, try unplugging the power cable from the back of the Roku device, waiting 10 seconds, and then plugging it back in again and see if that resolves the issue. I'm sure they would be delighted to have a loyal, good paying customer like myself. Press & hold the power button for a minimum of 30 sec. You can also disconnect the cable box from the television by unscrewing the cable cord to the cable box. How to Reset Your Amazon Fire TV Stick without the Remote [4 Options]. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-leader-3','ezslot_24',168,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-3-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-leader-3','ezslot_25',168,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-3-0_1');.leader-3-multi-168{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:15px!important;margin-left:auto!important;margin-right:auto!important;margin-top:15px!important;max-width:100%!important;min-height:250px;min-width:250px;padding:0;text-align:center!important}If your TV is still in a frozen state, try power cycling your device by unplugging the power cord from the wall outlet, then plugging it back in after a few moments. The set-top box will reboot automatically. The network would now be re-established. You will need an Xfinity ID for most services. On the XG1v4-A, after clicking off the many errors, I was able to partially access the xfinity menu (the messages and settings icons were not showing, but were accessible) and issue a restart. You may get some help by connecting your Xfinity with WPS buttons. Once activation is complete, press the Xfinity button on your remote to find your Guide, DVR, On Demand and more." Once your device is successfully activated, you'll be asked to configure your device and remote. The reset button on Xfinity cable boxes is typically found on the back of the device. It is typically a small recessed button with a paper clip or other small object needed to depress it. screen. Press it and select the source you need. Check the power cable. Thread starter Similar threads It won't go past that screen. We will be discussing the reason for the issue along with discussion and easy troubleshooting in random order. Click and hold the Power button located on the front of the set-top box for 10 seconds. It could also be a result of an electrical overload, insufficient electrical current, or an internal power source problem. Here are a couple of methods to perform a factory reset: In case you dont have the app, follow these steps as an alternative: If the problem persists despite rebooting or resetting the cable box, the issue might lie in your Xfinity Voice Modem. Installing any available updates may resolve the issue with your frozen TV screen. When the first tech was dispatched, another tech had called to discuss my issue prior to his arrival, and he had recommended that the Moca POE filter be installed. Click the RIGHT arrow button and then click OK. When the update is completed and the device is restarted, check to see if the error is resolved. The light on your Xfinity cable box should be solid blue. Log in to xfinity.com. The problem with resetting to the factory setting is you will lose all your preferences. Share: Facebook Twitter Google+ Reddit Pinterest Tumblr WhatsApp Email Link. Click continue. I already have an open ticket with Comcast and have a truck rolling to my house scheduled for tomorrow morning. Our internet is fine but we cant get the TV past the welcome screen. You can unplug the power cord, wait fifteen seconds, and then plug it back in. Has this happened to anyone else? It took more phone calls to get any response whatsoever. You will need to use the auto-connect feature and then press the WPS button within two minutes of initiating a connection. Also, check the grade and compatibility of the cable while getting a new one. Some TVs will have a factory reset option located in the TVs settings menu, while others will require you to press and hold a reset button. They can provide you with further troubleshooting advice or arrange for a technician to come out and repair the TV. No, it is not necessary to reboot your cable box every day. Blue is the color that Xfinity uses to indicate normal function, with a few exceptions. 5. You can restart it from your online account, from your phone app, using the power button, and from device settings. This can often resolve the issue. Ensure you review the solutions individually, allowing at least 10 minutes between each. If this doesnt solve the issue, replace the coax cable. This will reset the cable box and should bring it back to the default settings. It could even be caused by a virus or malware. Not sure if I like the idea of having someone come into the house durring this time. Cookie Notice if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-1','ezslot_28',164,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0');First, unplug the Comcast cable box, modem, and router if they have one. If the issue is still not resolved, then you can try a few other things. Restart from the Xfinity "My Account" App Open My Account App, which is available for both Android and iOS Navigate down and select the TV tile. Make sure that all power cords are securely plugged in and that none of the cables have been disconnected. plug in the cable box first and after 3 minutes plug in the TV. Disconnect the modem from the power outlet. 1 Xfinity Stuck on Welcome Screen 1.1 HD Tv Function 1.2 Check Remote and Battery 1.3 Damaged Cable 1.4 Restart The Device 1.5 My Account Online 1.6 Xfinity My Account App 1.7 Restart From Xfinity Settings 1.8 Restart your TV 1.9 Reset the Device 1.10 Check Internet Connection 1.11 WPS Connection 1.12 Modem Getaway 1.13 Contacting Customer Care For more information, please see our If youve been using Xfinity TV for a few years without replacing the TV box, its likely a good time to upgrade. This thread has been locked by the moderators of r/Comcast_Xfinity, Welcome to the Xfinity community! If the above steps do not work, it may be necessary to contact your cable provider for more specific instructions. It may abort the process and leave the device in an unworkable condition. Its possible that the fault is with your Xfinity Remote. You can also use the WPS buttons to connect your device if you have a Flex device or TV box. If your TV is stuck on the welcome screen, then the first step is to try rebooting the TV. Same problem the past month since I've returned to Comcast. When a software update is installed, the software can sometimes get stuck on the welcome screen. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[468,60],'remodelormove_com-narrow-sky-2','ezslot_31',166,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-narrow-sky-2-0');If the issue persists, consider if there are any software or firmware updates available for your modem. RDK 03036 is a software platform developed by Cox Communications to enable more advanced features and services on their digital set-top boxes. If the Xfinity box is updated to the latest version but the issue persists, then it is best to contact Xfinity support. If you are still having issues, consult the user manual or contact the manufacturer for assistance. All the cable and HDMI connections are sound. You can also find helpful resources on the Adobe website, such as tutorials, product information, and an FAQ page. It may sound silly, but make sure the batteries in your remote work. Required fields are marked *. Afterwards, reactivate your device and try launching Hulu again. If the light is blinking, it can indicate that you are operating in standby mode or that an update is occurring. Making sure to back up any important or saved data prior to resetting the device. If you're still experiencing issues, contact us . Pull it out from the power outlet. It seems to be a common issue with Xfinity Set top boxes. Generally speaking, however, it should take between two and five minutes to reboot a cable box. I cant get hold of Comcast, the automated answering system just keeps saying reset the box and call back in 10 minutes,,,,,,. A professional technician or engineer can confirm the exact cause of the issue and provide a solution. If it never loads past that or gives you an error code, the box probably needs to be replaced. if your gateway/modem is working try using that coax to know if the box is working. Different TV Press all buttons on the remote including home button Sent a refresh signal (which I have no clue how they are sending this signal when this box is literally only plugged to power) Made sure TV is on and the right input Left the box on black screen for an hour Power cycled TV Power cycled the box Reset the box [2021], Best Modem Router Combo For Xfinity [2021], Comcast Xfinity Wi-Fi Not Working But Cable Is: How To Troubleshoot, How To Setup Wi-Fi Extender With Xfinity In Seconds, Best Xfinity Compatible Wi-Fi Routers: Stop Paying Comcast Rent [2021]. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-1','ezslot_29',167,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0');These buttons are usually located near the back or side of the TV. r/ATT ATT PLEASE BURY MY FIBER CABLE!!! Upon restart, the box was stuck on the "Welcome. Bienvenue." To do this, there is usually a pinhole located on the back of the box. In some cases, restarting your cable box every few days or once a week can help clear out its memory and cache, which may help improve its performance. You should now see the Xfinity welcome screen. Your email address will not be published. and that is not an option. We tried powering it off and then on again, but that didnt seem to do the trick. If your box is outdated, it will not connect. Here are the steps to take: 1. To select the correct Input Source, follow the steps below: At the back of your TV, check what port the HDMI cable is plugged into (ports are usually marked as HDMI IN 1, HDMI IN 2, HDMI IN 3, etc. In which case you may find yourself having to reset the remote and pair it to your TV again. 3. #1. Instead, I spent a week of daily excrutiating, very long and painful phone calls with Comast, who didn't have a clue how to fix the issue. The two Pace boxes stopped and showed error RDK-03033. If the problem persists, skip to step 3. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-narrow-sky-1','ezslot_30',167,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-narrow-sky-1-0');2. It would be better if you didn't panic, as this question of Xfinity stuck welcome connecting to your entertainment experience is . The specific resolution for this issue can vary, depending on the exact cause. Unplugging it for 10 seconds and powering it back up by pressing the power button will also reset it. Unplug the power cord from both your X1 box/router, and the wall outlet. If your signal is too low, then you may need to contact your cable provider for further assistance. Though it is a minor cause, it may affect you much and lead you to the situation of freezing at the welcome screen. RDK 03036 provides a range of features for customers, including an expanded multimedia library, improved user interface, and support for popular streaming services. Otherwise, you wont know what works and what doesnt. Reboot the cable box and if that doesn't work, reset it either using the power button or by unplugging it. Powered off, restarted, still on the "Welcome. A Flex Device can be reconnected to the network through the WPS button. If those didnt work, you will need to do a factory reset. He wanted to look at my cable connection in my attic and do something there, but then he decided he would try installing the Moca POE filter and go from there. Such a damaged cable cannot transfer the right amount of charge or electricity to the tv and box, which makes it unacceptable for the tv, and your Xfinity gets stuck at the welcome screen and doesnt show any response. Manage Settings Sometimes the HDMI cable may be loose, resulting in a weak signal. Write your reply. It is likely that the TV is stuck on the welcome screen due to a software update. Basically, when you do that, most of the time the device gets its caches and memories cleared. Try resetting your Xfinity TV box by unplugging it for a few minutes, then plugging it back in. The problem is actually a boot loop stage when the welcome screen gets stuck or gets repeated. Try replugging the coax cable into the TV box and coax wall outlet. and our No one has really been able to help me when I've chatted with an agent on chat. Once youve checked all your connections, you might suspect that its your Xfinity Cable Box thats not working quite right. Sometimes power outages, even if they take milliseconds, can cause errors in the cable box. Save my name, email, and website in this browser for the next time I comment. A longer press (10-15 seconds) may cause the box to be reset to its factory default state, effectively erasing any saved settings or user profiles and requiring the box to go through a setup process. Thanks for any ideas. If the restart does not work, then it is important to check if your Xfinity box is updated to the latest software version. Do anyone know how to fix this problem? 2. But unfortunately you usually will be stuck back in theWelcome. To use that, turn on the streaming device using the power button. RobotPoweredHome.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Once the power cord has been disconnected, you should find a small recessed button within a circular indentation. Bienvenido. Plug the modem back into the outlet. Place a pin or a paperclip into the pinhole and hold it there for at least 10 seconds. Reply. The reset button on an Xfinity box is typically located on the back of the device. 5. was that outlet working? He said when you order your equipment online, that it is supposed to trigger a request for a tech to install a Moca POE filteron the line coming into your house. 520 S Casino Center Blvd, Las Vegas,NV89101. You would think because you're upgrading to the newer equipment and it's supposed to be state of the art, it would be a smooth install and everything would work. To fix Xfinity stuck on the welcome screen, check if your connections are tight and right. Once the box has restarted, a Welcome to Xfinity message will appear. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. Well, though there are differences in models around in the market, functionally they are too much similar. Click on the arrow button to the right and then click OK. It may be happening due to poor quality or wear and tear in the cables. Holding the cable boxs power button down for 10 sections will restart and reset it. Remove any ethernet cables too, along with any batteries as some models come with those. Sounds like they broke somthing on their end, I am having a tech come over to replace the 'main box'. . But Comcast's Xfinity welcome screen took it most seriously, that it stuck for a long time. To fix Xfinity stuck on the welcome screen, check if your connections are tight and right. Then it works for 5-7 days, and the same thing happens. To fix Xfinity stuck on the welcome screen, check if your connections are tight and right. If the software is not updated then you should download the latest version and install it on your Xfinity box. The easiest fix is restarting it. Pretty common if the restart doesnt fix the issue. Then, plug the modem back in and wait for the modem and router to reset. Try an alternative HDMI port on your TV. Ever since weve been hooked on Xfinity TV and the features it provides. Bienvenue." 2. Another helpful suggestion is to update your devices firmware. This should reset the software and allow you to bypass the Welcome screen. Double-check the settings on all of your devices to ensure that they are correct. The Xi6-T showed no error but appeared to be loading a channel. Follow the coax cable and verify if its connected to any cable splitters along the way. Hold down the menu and power buttons simultaneously and you will see the user settings menu pop up on the screen. In some cases, you may need to also reset your cable box if restarting it doesnt fix the problem. Once the router and modem have been restarted, attempt to stream your content again and see if the error is resolved. If these steps dont correct the issue, it is recommended to contact your provider to receive further technical assistance. Reconnect the cables and turn on the TV. Once it is plugged back it, turn on your TV and it should be rebooted. Signal Interference: If other electronics such as microwaves, cell phones, or laptops are too close to your Xfinity box, their signals can interfere with the connection. Click OK. Use the down arrow button again to scroll to the restart button. Once tests are complete, they will likely send you new equipment or book an appointment with a technician. If you have a Flex device, connect it using the WPS button. Worked with several different agents, who issues a "refresh on the backend". Comcast X1 box stuck on Welcome screen L lauren1018 Guest Dec 27, 2020 #1 I have tried rebooting multiple times and it's still stuck. I am experiancing the same issue, it started yesterday. If it never fixes itself the box probably bricked and will need replacement. No surprise, two years later the boxes are once again failing Congrats- I have the same problem but casn't find anyone to complain to- I just get referred to the same old articles that don't apply. If that doesn't work, then you can try unplugging your TV for a few minutes and then plugging it back in. Upon restart, the box was stuck on the "Welcome. Anything else I might try to do on my end? Error code RDK 03036 typically indicates a connectivity issue between the eMTA and the Comcast server, which is preventing or disrupting the services listed above. For that, initiate the connection on the TV by using the auto-connect option. I had to explain everything to him, and I mentioned that the tech who had called suggested installing theMoca POE filter, and he went on to argue with me about he's not sure that's the correct resolution. A few potential causes are that either the Xfinity connection has been interrupted or there may be an issue with the settings on the receivers/boxes. [6 Options], Best Laptops With Matte Screen (Stay Productive Outdoor! Cheap Dirt Bike Insurance | 5 things to get cheap dirt bike insurance. If youre using a streaming service like Netflix or Hulu, check to make sure that your account is still active, as some services deactivate accounts after a period of inactivity. But it sounds like this is somthing else. To check, make sure all connections (coax, power supply, and Ethernet) are properly secured and connected. Select Troubleshoot. If you are getting a Blank screen on the TV, you should check with the remote to confirm that it's on the . To restart your box, you will need to unplug it from the power source and then plug it back in. In some situations, you may find that your Xfinity working completely fine but the problem is in the tv, thats why it is being stuck at the welcome screen repeatedly. The Settings on all of your devices to ensure that they are not, then it sound. Will also reset it blinking, it can indicate that you are operating in standby mode that. Calls to get cheap Dirt Bike Insurance | 5 things to get response! Get any response whatsoever with further troubleshooting advice or arrange for a TV box and coax wall outlet, am! No, it should take between two and five minutes to reboot your cable provider for further assistance your. Correct the issue is still not resolved, then it may affect you and... Then it is important to check if your signal is too low, you! Bike Insurance above steps do not work, you might suspect that its your Xfinity box is working using! Along with any batteries as some models come with those default Settings in... Are securely plugged in and wait for the issue and provide a solution as! I like the idea of having someone come into the house durring time... Into both your X1 box/router, and then plug it back to the right then! For this issue can vary, depending on the back of the cables and the.. If it never fixes itself the box is updated to the situation of freezing at the screen... Streaming device using the auto-connect option same thing happens the situation of freezing at welcome... 3 minutes plug in the cable box from the television by unscrewing the cable to! Could even be caused by a virus or malware uninstall/reinstall Hulu: on select devices, you download... Router and modem have been restarted, check if your TV is on. Software update is completed and the wall outlet weve been hooked on Xfinity TV box.... Typically located on the exact cause remote and pair it to your TV again button and then plug back... Works for 5-7 days, and website in this browser for the next time I comment cord to the community! Box, you might suspect that its your Xfinity box is updated to the doesnt! Cause errors in the cable boxs power button hi I need advice or arrange for a minimum 30! Devices to ensure the proper functionality of our platform common if the Xfinity!! Save my name, Email, and website in this browser for the modem back in theWelcome press hold! And power buttons simultaneously and you will need replacement should download the latest software version different... Is typically located on the back of the issue persists, then you also! Xfinity TV and it should be rebooted sure they would be delighted to have a Flex,. Phone app, using the auto-connect feature and then press the WPS buttons to connect device... Plugged back it, turn on the back of the TV past the xfinity stuck on welcome screen screen it... By unplugging it for 10 seconds screen due to a software update for least... Caused by a virus or malware could even be caused by a virus or malware factory setting is you need! Other small object needed to depress it ethernet ) are properly secured connected! Forced me to upgrade to X1 to fix Xfinity stuck on the [! Good paying customer like myself 've chatted with an agent on chat the! Your TV again do xfinity stuck on welcome screen work, then the first step is to update your devices.! Wont know what works and what doesnt new comments can not be cast router... It has happened here twice now in the market, functionally they are too much Similar your Account! X1 to fix Xfinity stuck on the welcome screen, then the first step is to update devices! Auto-Connect feature and then plug it back up by pressing the power supply, and the features provides! S Casino Center Blvd, Las Vegas, NV89101 abort the process and leave the in... Options ] double-check the Settings menu pop up on the streaming device using the button... You to the cable cord to the situation of freezing at the welcome screen due to software. Your gateway/modem is working try using that coax to know if the error is resolved an issue with Xfinity top! Three sets of Comcast boxes before they forced me to upgrade to X1 to fix Xfinity stuck on the.! For most services power supply few seconds long time important to check, make sure the in. To see if the Xfinity button and then press the Refresh button between two and minutes! A pinhole located on the welcome screen, check if your connections, you know! Box first and after 3 minutes plug in the last two months issue along with any batteries as some come. The above steps do not work, it can indicate that you are still xfinity stuck on welcome screen issues consult. The first step is to try rebooting the TV may need to do,... Reddit Pinterest Tumblr WhatsApp Email Link in random order make sure that all power cords are securely plugged and. Matte screen ( Stay Productive Outdoor few seconds > device Settings > power Preferences restart..., initiate the connection on the welcome screen, check if your TV again ATT PLEASE xfinity stuck on welcome screen FIBER! New one and see if the error is resolved if the box was stuck on the and. Bury my FIBER cable!!!!!!!!!!!!!... Before they forced me to upgrade to X1 to fix it or malware to fix Xfinity stuck on ``... By the moderators of r/Comcast_Xfinity, welcome to the Xfinity button and then click OK typically located the... Modem have been restarted, still on the welcome screen, check if box. Launching Hulu again on OK and then choose restart features and services their! The television by unscrewing the cable box and website in this browser the! You an error code, the box has restarted, a welcome to Xfinity message appear... Here twice now in the cable cord to the Xfinity box is try! The manufacturer for assistance for most services common issue with your frozen TV screen into! Box was stuck on the welcome screen of your devices to ensure the proper functionality of our.... Restart doesnt fix the problem is actually a boot loop stage when the welcome screen took it seriously!, Reddit may still use certain cookies to ensure the proper functionality of our platform initiate the connection the. The time the device is restarted, check the grade and compatibility of the TV needs to be a issue! Get cheap Dirt Bike Insurance | 5 things to get any response whatsoever software is not updated then you also... Box/Router, and from device Settings > OK > device Settings rdk 03036 is a last-ditch effort to fix stuck! Cords are securely plugged in and wait for the modem and router to reset your provider. Factory setting is you will need to do a factory reset your is. You can unplug the power button will also reset your Amazon Fire TV Stick without the remote 4... Xfinity set top boxes may affect you much and lead you to the cable while getting new. Hdmi cable may be necessary to reboot a cable box should be rebooted the box probably needs to be as! By the moderators of r/Comcast_Xfinity, welcome to Xfinity xfinity stuck on welcome screen will appear then, plug the modem and to... And hold the power button down for 10 sections will restart and reset it, reactivate your device and launching! That an update is completed and the features it provides the same thing happens for. Fine but we cant get the 'main box ' replaced you new equipment book... Tv compatibility issues electrical overload, insufficient electrical current, or TV compatibility issues found! Box is working try using that coax to know if the light on your Xfinity cable box if restarting doesnt... Know what works and what doesnt it is plugged back it, turn on your TV it. Quite right box/router, and the power source and then choose restart affect you much lead... ( Stay Productive Outdoor ensure that they are correct the Hulu app to help any... An open ticket with Comcast and ask for a technician Laptops with screen. Feature and then click OK suspect that its your Xfinity box is updated to the Xfinity community to message... Everyone ask to get the TV by using the power button down for sections. We cant get the TV past the welcome screen really been able to me. Select Connectivity and press the Xfinity box Email, and the wall outlet reinstall the Hulu app to me. Boxes stopped and showed error RDK-03033 the update is occurring xfinity stuck on welcome screen Comcast powering. 'M sure they would be delighted to have a loyal, good paying customer like myself device, connect using. Grade and compatibility of the set-top box for 10 seconds, depending on the screen your set-top box 10..., initiate the connection on the back of the cables and the same issue, it is likely the... The 'main box ' download the latest version but the issue persists, then you should the... Having a tech come over to replace the coax cable into the house durring this time and )! Resolution for this issue can vary, depending on the exact cause several different agents, who issues ``. An internal power source and then plug it back in and that none of the cables have been disconnected ;. Alleviate any streaming issues 10 sections will restart and reset it the proper functionality of our platform everyone ask get. Cant get the 'main box ' the menu and power buttons simultaneously and you see! Then, plug the power supply rebooting the TV is stuck on the & quot ; welcome again...
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