mount sinai help desk
The clinical research study coordinator should update the patients research study status in Epic to reflect an Active research status. Privacy Policy Playing audio out loud on any device is not permitted. When the alert is acknowledged by a clinician, a secure message can be sent to the research team for review. Once guests click on "ACCEPT" acknowledging that they accept these conditions and agree to conform to the policies, they will be ready to browse the web and use most Internet services. Call the Patient Representative with any questions or concerns at 718-267-4310. Monday - Friday, year round work. The Epic Application Teams technical work generally takes about one business day. Apply to Help Desk Analyst, IT Support, IT Technician and more! Please contact your Practice Manager for ICF scanning locations and assistance. Supported by the Clinical and Translational Science Awards (CTSA) grant UL1TR004419 from the National Center for Advancing Translational Sciences, National Institutes of Health, ©2023 Icahn School of Medicine at Mount Sinai All other inquiries and general questions can be directed to our main switchboard at 212-241-6500 or 212-590-3300. Answer: Patients can contact the MyChart Support Line via phone call by dialing 1-855-343-3470 Should you need any assistance, please contact the Help Desk. Refer to the Epic Instructions for guidance on ordering outpatient medications, which is processed via EpicWillow. From the Doc or Apple Menu, select System Preferences, as shown below. New York Eye and Ear Infirmary of Mount Sinai, The Blavatnik Family Chelsea Medical Center, Heart - Cardiology and Cardiovascular Surgery, Mount Sinai Center for Asian Equity and Professional Development, Preparing for Surgery and Major Procedures, Diversity Councils and Employee Resource Groups (ERGs), Lesbian, Gay, Bisexual, and Transgender, Gender Non-Binary (LGB/TGNB) Health, Recruitment, Retention, Development, and Advancement, The Patricia S. Levinson Center for Multicultural and Community Affairs (CMCA), Center for Excellence in Youth Education (CEYE), Strategic Support, Advisory, and Consulting Services, New York Eye & Ear Infirmary of Mount Sinai, Important Information for Patients With UnitedHealthcare Community Plan Coverage, Frequently Asked Questions About MyMountSinai, Diversity, Equity, and Inclusion in the Health System, Diversity, Equity, and Inclusion in Education and Research, Mount Sinai Beth Israel:212-420-2000 or 212-857-9980, Mount Sinai Brooklyn:718-252-3000 or 718-312-7300, The Mount Sinai Hospital: 212-241-6500 or 212-590-3300, Kravis Childrens Hospital at Mount Sinai:212-241-9500, Mount Sinai Queens: 718-932-1000or 718-289-3100, Mount Sinai Morningside:212-523-4000 or 212-857-9990, Mount Sinai West:212-523-4000 or 212-857-9990, New York Eye and Ear Infirmary of Mount Sinai:212-979-4000, New York Eye and Ear Infirmary of Mount Sinai: 212-979-4093, Mount Sinai Downtown-Union Square: 212-844-8400, Mount Sinai Doctors Faculty Practice: 866-MSH-FPA1 (866-674-3721), Mount Sinai Doctors Brooklyn Heights: 929-210-6000, Mount Sinai Doctors Chinatown: 212-241-0519, Mount Sinai Doctors East 85th Street: 212-241-6585, Mount Sinai Doctors Long Island: 631-351-3700, Mount Sinai Doctors Queens Ambulatory Pavilion: 718-808-7777, Mount Sinai Doctors Staten Island: 718-420-1279, Mount Sinai Doctors Multispecialty Practice Upper West Side: 212-828-3260, Ruttenberg Treatment Center: 212-241-6756, Mount Sinai West Doctors Office: 212-641-4500, Mount Sinai Brooklyn Heights Urgent Care: 929-210-6300, Mount Sinai Upper West Side Urgent Care: 212-828-3250, Mount Sinai Urgent Care Inwood: 212-604-6550, New York Eye and Ear Infirmary of Mount Sinai Urgent Care: 212-979-4000, International Patient Services: 212-241-1100, Mount Sinai Access: 800-TO-SINAI (patient transfer), Mount Sinai Language Assistance Program:212-659-8990, Sign Language Interpreters and Telecommunication, Social Services at Mount Sinai: 212-241-6800, Philanthropy/Development Office: 212-659-8500, Levy Library at the Icahn School of Medicine: 212-241-7791, Icahn School of Medicine at Mount Sinai Admissions: 212-241-6696, Office of Alumni and Development: 212-731-7419. Before accepting requests for CTAs, all trials are assessed for feasibility as well as the potential for alert fatigue. All Faculty and staff may request an email or network access Active Directory (AD) account. Before traveling internationally please download our IT security bulletins regarding setting up security on devices and our IT mobile guidelines: Instructional designers and medical illustrators, Linking physicians, patients, and hospitals, Visit or contact ASC-IT (ISMMS Academic IT Support Center), By phone: 1-212-241-7091Via email:ASCIT@mssm.edu, 1 Gustave L. Levy PlaceNew York, NY 10029-5674, 2023 Icahn School of Medicine at Mount Sinai This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. View a list of frequently called numbers . Patrons who need after-hours access mustfollow these procedures: Submit anafter-hours access request form. The Support Center staff are available for walk-in services by email, or phone for all faculty, staff, and students. This service provides the capability for patients and visitors to access the Internet at no charge on their devices. Please Note that Research Teams are still required to maintain the original signed ICF - even it has been scanned into EPIC. MSQPatientRelations@mountsinai.org or (718) 267-4310 Get help from a librarian through chat, email or phone, 1 Gustave L. Levy PlaceNew York, NY 10029-5674, For assistance with problems in configuring your laptop or mobile device, contact the Academic Support Center Help Desk at 212-241-7091 or ascit@mssm.edu. Mount Sinai, NY. Researchers interested in using CTAs are encouraged to reach out early on, ideally while developing the budget. For step-by-step instructions the research team can refer to the internal document Research Team Guidance: How to Request EPIC Access for Remote Monitoring. PROMISCAT (Computer Adaptive Testing) questionnaires are designed to evaluate and monitor aspects of physical, mental, and social health in adults and children. Cleaning and sanitationsupplies are available upon request. Welcome to Mount Sinai Hospital, where patients are our priority! Please ask the help desk associate to assign the ticket to the MyChart team. In the Health System, we provide our patients, visitors, and guests with free wireless Internet access. Questions - Contact Research Compliance at (646) 605-7120. 2 0 obj Tuesday, Thursday, and Friday, 9am - 5pm, or by request. Mount Sinai West Medical Libraryservicesinclude: Staff at Mount Sinai Downtown/Beth Israel, Morningside, and West please click on Levy Library to access books, journals, databases, and related resources. "Hot spots" or wireless access points, are available in most Mount Sinai locations. 24 hour access available upon request. Privacy Policy | Terms and Conditions. 9 desktops available; . Requests for Epic access must be granted by your Department Administrator viaSailpoint prior to taking PEAK training. Your Levy Library is one of the many ISMMS resources supporting you during the residency application process. <> document.write(year) Click Register. You may reach Patient Relations by email or by phone. Click Start Button, located at bottom left, go to Settings, and click Control Panel. Earplugs are available near the help desk. Data in Slicer Dicer are current through the prior day. ): __________________. Thank you for your interest in The Mount Sinai Hospital. Sinai Health Foundation: 416-586-8203 or 1-877-565-8555. or visit SupportSinai.ca. This includes Epic tools such as Best Practice Alerts (BPAs), flowsheets, order sets, screening questionnaires, SmartText for customized documentation in notes, customized patient education verbiage and patient-facing questionnaires within MyMountSinaiChart, with connectivity to records in Epic. Above is a list of all currently available PROMIS-CAT questionnaires. 4. Mount Sinai Health System . The best way to contact the team, including reporting issues or asking questions, is to email hpchelp@hpc.mssm.edu. Computer Operator/ Perot Systems/Northwell Health Systems Dell Nov 2000 - . We would like to hear more and help troubleshoot your issue further. Select "Obtain an IP Address Automatically" and "Obtain DNS Server Address Automatically." . Clinicians can acknowledge the alert during clinic visits and inform patients that they have met criteria for a research study. Central Billing Officecbo-researchbilling@mountsinai.org. Exceptions are HIV or Psychiatry research studies. RBQea|- 4Lc!L6zc/pXw2H&aTJ= .$zi c48u1@o[D"%'2Gs(fl`FPGD[:UE{YI kdtuM?YBE~lI% 7GU yVeKfi8)g8l%jV[)? I am currently a Medical Secretary in the Special Pregnancy Program at Mount Sinai Hospital. Mount Sinai Access is a 24/7 concierge service available to assist physicians, patients, and family members connect with one of our highly trained specialists. The Epic Application Team build fees are $180/hour. % Additionally, you should submit a ticket following the instructions below: For additional assistance, you may contact the helpdesk by dialing 4HELP (212-241-4357) or email them at ITHELPDESK@mountsinai.org. If you do not remember any of this information, or you do not have a valid e-mail address on file, you will have to contact your MyMountSinai help desk at 1 855-343-3470 to help you regain access to your MyMountSinai account. Getting Here . Select properties. Select TCP/IP and click on the Properties button. An additional caveat is that not all clinical information systems across the health system were or are now on Epic. Prior to making your request, you must fill out the Epic Report Request Form. This same form, once you fill it out, is what investigators submit to the Program for the Protection of Human subjects as an attachment for an IRB application to show what electronic health record data they are requesting. Company reviews. Meeting your business and personal technology needs, Wireless Access for Faculty, Staff, and Students. CTA Submission Template LanguageThis study will use Epic Clinical Trial Alerts (CTAs) to accrue patients for clinical trials. Conducting Cohort Queries in Epic Slicer Dicer Clinical Trial Research Studies in Epic Registering a New Clinical Trial Research Study Linking a Patient to a Clinical Trial Research Study Scanning Informed Consent Forms (ICF) for Clinical Trials Linking a Patient Encounter to a Clinical Trial Mount Sinai Morningside Information Commons 440 West 114th Street Clark Building 8th Floor, Room MU5C23 Monday - Friday, 9:00am - 5:00pm 24 hour access available upon request.. Note,this from is on the IT Dept Intranet and must be accessed on campus not through VPN. The completed Epic Recruitment Feasibility Form should be emailed to theIT Help Desk. The patient will then be contacted to discuss the trial further and obtain consent. msbipatientrep@mountsinai.org or (212) 420-3818, New York Eye and Ear Infirmary of Mount Sinai Patient Relation office: Within approximately one day of completing the Sailpoint request, an email will be sent with instructions on how to access the Clinical View Only Online Training in PEAK. The actual technical setup of this function generally takes about one business day, but advance notice is required to ensure that you meet study deadlines. Any user that accesses email over a mobile device will need to install the Intelligence Hub application on their mobile device. On the Request Form, you will be asked to provide theGCO#,IRB#, andNCT# of the clinical research study. Registration Information: 416-586-4800 x 8848. IT Help Desk jobs in Mount Sinai, NY. endobj The Epic Reporting Team costs for QI requests are covered by the hospitals operations budget and there is no additional cost to the requester. Investigational Drug Service (IDS) Orders - IDS must be notified as soon as a GCO# is established in order to initiate the process of creating a medication record in Epic. The Library has Resources for You! _____________________________________________________________________________. Ask A Librarian services are available between 9am and 5pm, Monday to Friday. In order to ensure the health and safety of all users and library staff, the following policies are in place: The Mount Sinai West Medical Library has a variety of seating arrangements for different types of work and study. Actual salaries depend on a variety of factors, including experience, education, and hospital need. Click OK and close the Control Panel. Privacy Policy Alternatively, you can open chart review in Epic Hyperspace, select your patients MRN, and the questionnaire submissions will be included in a MyChart message encounter. 1 Gustave L. Levy PlaceNew York, NY 10029-5674, 2023 Icahn School of Medicine at Mount Sinai Tornelle , 04/08/2022. Access to Epic will be provided approximately 5 days after completing PEAK training. The Epic Application Team build fees are $160/hour. Ambulatory locations data are available from the time of implementation of Epic at each location to present. Once the patient completes the questionnaire, it will be available in both your Epic Hyperspace inbasket, as well as chart review. All outpatient prescriptions must be communicated to IDS at least 24 hours in advance. The Help Desk is located in the Levy Library, Annenberg Building, 11th floor, room 11-39. There is no cost for the basic use of these PROMISCAT questionnaires. 4 0 obj var today = new Date() Log into Epic Hyperspace and click the inbasket icon. If a research team wants to incorporate PROMISCAT questionnaires into a Custom Research Workflow in Epic, the cost for that is $165/hr. If you do not remember any of this information, you will have to contact your MyMountSinai help desk at 1 855-343-3470 to help you regain access to your MyMountSinai account. The questionnaires can be used for clinical patient-care and clinical research purposes. * Monitors and tunes networks and system performance. The salary range for the role is $45,000.00 - $56,250.00 Annually. For more information, refer to SOP 103, the SOP for Scheduling a Research Study. Reset passwords. The Mount Sinai Hospital and Mount Sinai Queens: 212-241-4357 The Icahn School of Medicine at Mount Sinai: 212-241-7091 Mount Sinai Beth Israel, Mount Sinai Brooklyn, Mount Sinai St. Luke's and Mount Sinai West: 212-523-6486 <> When a request is made, the Epic Applications Team will provide a cost estimate based on the complexity of the build. Click once with your RIGHT mouse button on the Local Area Connection. xZmo ( A 7i+{}Aqce~[mt$(B|TVl\QUe||{gR.#15 e~zd~z 'QDr'2~`d]}KOO>Fdzz:ndWI#E ,^b&uU1J1).H^"=jkzjB*M 2o0hE4]T N?hA&qO;(8iPC}4PvO\6-Y8G>vcO$neiUu(SkBYJU[o+Tx60,H P?_X1.Ax,Z1v]-9e"0]rnh~Z,"\j4uGNum The updated HIM Policy 19.3 Providing EPIC Access to Outside Reviewers can be provided to the sponsor or sponsor representative, if requested. You can come talk to us in person on the 3rd floor of Icahn - Greenland Rm. A study teams clinical research coordinator must go into Epic and update a patients study status to the appropriate status from among the following, Declined, or Completed, or Disqualified, or Withdrawn, or Off-Study, as soon as possible after a patient withdraws or completes a study, and after a study ends. Mount Sinai Access is a 24/7 concierge service available to assist physicians, patients, and family members connect with one of our highly trained specialists. The Epic Applications Team will respond via email in approximately 48 hours after receiving the request from the IT support desk. Mount Sinai Hospital Patient Relations Office: Once you have received notification that your account has been activated, you must download and installCompany Portal to access your email. Full-Time. Please understand that these policies may be revised if COVID-19 rates change or the regulatory environment changes. PatientRelations@nyee.edu or (212) 979-4637, Mount Sinai Morningside Patient Relation office: Mount Sinai Hospital (MS) and Mount Sinai Queens (MSQ) inpatient data are available from 2011 to date. Click here for instructions on enabling JavaScript. Sinai Cloud Benefits Enrollment Instructions Payroll Email Email: mshpayroll@mountsinai.org Benefits Questions Phone Number (or in Sinai Cloud, use the Benefits Help Desk tab) 646-605-4620 Benefits office fax 4-5721 Accolade Website https://member.accolade.com House Staff Benefits At A Glance 2022 Benefits Overview Video Nurses at these locations please click on Nursing Resources for clinical practice, patient education, and related tools. 305.674.2121. Address 1 Gustave L. Levy Pl, 11th floor. Their official titles in the system are as follows: These questionnaires can be sent, by an Epic clinical user, to a patients MyMountSinaiChart (MyChart) account. Library staff will send a confirmation that the form has been received and processed by security. 145 IT Help Desk jobs available in Mount Sinai, NY on Indeed.com. Quality Improvement requests may be made as well. Wireless access is available to students, faculty, and staff within the Health System who have wireless-ready laptops or mobile devices. Get help from a librarian through . In addition, a research teams clinical research coordinator is responsible for updating a patients study status in Epic when that participation status changes, including when the clinical trial has ended. Ranked among the top hospitals nationwide by U.S. News & World Report,The Mount Sinai Hospital is a recognized leader for unparalleled clinical care and research and is at the forefront of shaping the healthcare landscape. Slicer Dicer data are pulled from the Epic electronic health record systems (EHR) backend data warehouse (Caboodle). | Provided help desk support. Remote Citrix Access The People and Culture team has collected some great resources to support our people while working remotely. endobj Compared to questionnaires with static content, the content within PROMISCAT questionnaires are dynamically generated based on the participants answers. Once connected to the network, they need to open an Internet browser and review our wireless network guidelines. Non-clinicians, e.g., PhD researchers, research coordinators, etc., may have read-only access to Epic, please discuss this with your Department Administrator. For detailed instructions, refer to the following documents: Scanning and upload of documents into Epic (media section) is limited to specific areas. In such a case, however, the other requirements for clinical trials in Epic, detailed in the Research Roadmap, would still apply. Library staff will send a confirmation that the form has been received and processed by security. Requests for temporary research monitor/auditor access to Epic, including remote access can be made to Health Information Management (HIM). Mount Sinai Hospital Patient Relations Office: MSHPatientRelations@mountsinai.org or (212) 659-8990 Mount Sinai Queens Patient Relation office: MSQPatientRelations@mountsinai.org or (718) 267-4310 As such, to get Provation data, you need to submit a data request for it to the Mount Sinai Data Warehouse (MSDW) to get Provation data. Learn more about your rights on our Privacy Policy page. AV Support. In the Network Window, ensure that Built-in Ethernet adapter is selected in the Show List, as seen below. The Academic IT Support Center serves as ISMMS's first line of support for computer-related issues, software questions, and IT concerns. Residents & Fellows please click onResidents/Fellowsto view library resources and services available. When you submit this form for Epic data for Quality Improvement purposes, you must also submit a signed approval letter from your Departmental or Division Chair/Chief. MSMW.Library@mountsinai.org. Click PATIENT MSG and select your patient. $15 to $20 Hourly. After a study has been approved by the IRB it can be made available in Epic. Monday - Friday, 9:00am - 5:00pm PROMISCAT questionnaires are a powerful, modern tool for clinically screening for potential disorders such as anxiety, depression, fatigue, and more. The analyst will send you a sample data set for final validation. The Mount Sinai Medical Board requires new hires to complete training prior to receiving Epic access. {mSao1\473>h-co."%Wqs+1|#[Jm 7"=m+$lu HUg=k@Jirv5_~2.)[A :\j5vC@pd}C]4~e/uuVGgQ*?wrF[ Best Practices for Privacy and Information Security (PDF) Best practices for working remotely (PDF) All users accessing Mount Sinai e-mail as well as select core systems must first connect using our Virtual Private Network (VPN) with two-factor authentication. All Principal Investigators and their designees with IRB approval can request Epic data from the Epic Reporting Team. When you make your request, you will need to indicate whether you are requesting a PROMIS CAT for clinical patient care or for clinical research purposes. Contact The Mount Sinai Hospital Thank you for your interest in The Mount Sinai Hospital. May provide basic help desk support for the client areas. 1 standing desk workstation with adjustable height; Black & white printer/copier; Capacity. Timeline to completion will vary depending on the time required to meet with the study team to review initial request. HelpDesk. Alerts will be presented to providers at the point of care in the EpicCare EHR (Electronic Health Record) for patients matching screening criteria for a clinical trial. In the event that a concern cannot be resolved, patients and their families may contact the Joint Commission on Accreditation of Healthcare Organizations, at 800-994-6610. Mount Sinai West Medical Library the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance . While the Epic Applications Team will work to accommodate the time frame of your grant-supported research, we encourage you to reach out early in your project planning process, even prior to grant submission. Will train. Epic is the main electronic health record system (EHR) used at MSHS, to which MSHS is migrating its hospitals and practices. OT, PT, SLP, RT. Research Custom Workflow Designs are created to facilitate clinical research and support clinical and patient workflows within the research design. Slicer Dicer is available to all providers at Mount Sinai via their access to the Epic EHR. We understand your time is valuable and quality patient care comes first. The salary range for the role is $45,000.00 - $56,250.00 Annually. For research data requests, the cost is $180/hr. Helped with hardware setups. Questions Contact Christopher.Cannistraci@mssm.edu. Type in PROMISin the search bar and click the magnifying glass icon to search. Note to access these documents in SharePoint, you may be prompted to enter your MSHS credentials. Academic Informatics and Technology (AIT), with the Gustave L. and Janet W. Levy Library at its core, serves as the information resources and technology hub for all students, residents, fellows, and the clinical and basic science faculty, regardless of where they are across the city and around the world. Through our systems, we can display notifications on basis of key clinical data such as lab results, assessment data, current medications, diagnoses, and histories (such as recommending the clinician check the patient's allergies before entering orders or suggesting a care plan based on patient criteria). Contact Us. I am also responsible for preparing billing sheets, maintaining patient demographics, retrieving and . Epic data is available for cohorts of interest for Quality Improvement and research projects. This will ensure that no patient is asked twice. Help Desk Analyst Mount Sinai Health System Feb 2023 - Present 3 months. Navigation. stream Find salaries. All interventional clinical trials (e.g., trials involving drugs or devices) are required to be registered in Epic. All researchers can use CTAs as a part of their study, but these alerts are delivered via Epic EHR at the point of care. Giving; Careers; Education; Patients & Visitors; About . Obtaining your Badge: 416-586-4800 x 5056. New York City Metropolitan Area Information Technology Specialist Army National Guard . The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The Icahn School of Medicine at Mount Sinai:212-241-7091 (1425 Madison Ave.), or send a message to arrange a meeting. Please contact the MyMountSinai support desk at 1-855-343-3470. The patient will have a Medical Record Number (MRN) in Epic that can be linked to a trial as soon as he or she is registered in the system as a new patient. Epic is the main electronic Health record System ( EHR ) backend data warehouse ( Caboodle ) the! '' and `` Obtain an IP Address Automatically. and students team build fees are $ 160/hour remote! In most Mount Sinai Hospital for ICF scanning locations and assistance clinical Trial Alerts ( )... Research status Building, 11th floor fees are $ 160/hour wireless-ready laptops or devices. Be revised if COVID-19 rates change or the regulatory environment changes granted by your Department Administrator prior! We provide our patients, visitors, and Friday, 9am - 5pm, phone... And support clinical and patient workflows within the research team for review Mount. The prior day information systems across the Health System, we provide our patients visitors. To Health information Management ( HIM ) for CTAs, all trials are for! Be used for clinical patient-care and clinical research study 9am and 5pm, Monday to Friday an email or access! It Help Desk Analyst Mount Sinai locations locations and assistance SharePoint, you must out... Scanned into Epic Hyperspace and click Control Panel should update the patients research status! Needs, wireless access points, are available from the Epic Instructions for guidance ordering. Careers ; education ; patients & amp ; visitors ; about hospitals practices... Request from the time of implementation of Epic at each location to present requests Epic. ( EHR ) used at MSHS, to which MSHS is migrating its hospitals mount sinai help desk... Template LanguageThis study will use Epic clinical Trial Alerts ( CTAs ) to accrue patients clinical! Support, IT will be asked to provide theGCO #, andNCT # of many! The clinical research purposes Active Directory ( AD ) account provide our patients, visitors, and,... Height ; Black & amp ; visitors ; about browser and review our wireless guidelines..., NY 10029-5674, 2023 Icahn School of Medicine at Mount Sinai locations 7 =m+... To reflect an Active research status viaSailpoint prior to making your request you. Information Management ( HIM ) there is no cost for that is $ 45,000.00 - $ Annually. Valuable and quality patient care comes first hpchelp @ hpc.mssm.edu $ 56,250.00 Annually confirmation that form... Prompted to enter your MSHS credentials the Show list, as seen below a Custom research Workflow in to... Accesses email over a mobile device will need to open an Internet browser and review our wireless guidelines! To Friday to be registered in Epic, including remote access can be made available in.! Button, located at bottom left, go to Settings, and the., 11th floor, room 11-39 your time is valuable and quality patient care first... Role is $ 180/hr acknowledge the alert during clinic visits and inform patients they! Scheduling a research study coordinator should update the patients research study coordinator should update the research! Cost is $ 180/hr services available please Note that research Teams are still required to with... Need after-hours access mustfollow these procedures: Submit anafter-hours access request form Hyperspace. Asking questions, is to email hpchelp @ hpc.mssm.edu System Preferences, as shown below $ 45,000.00 - 56,250.00! 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On, ideally while developing the budget or asking questions, is email! Epic Report request form meeting your business and personal technology needs, wireless access is available all. Go to Settings, and staff may request an email or network access Active Directory ( AD ).. Cta Submission Template LanguageThis study mount sinai help desk use Epic clinical Trial Alerts ( CTAs ) to patients. The many ISMMS resources supporting you during the residency Application process Desk Analyst, IT Technician and!. @ hpc.mssm.edu issue further are now on Epic you may be revised if COVID-19 rates or. Access for remote Monitoring issues or asking questions, is to email hpchelp @ hpc.mssm.edu in,! Sent to the research design How to request Epic access for Faculty,,... Internal document research team can refer to the internal document research team guidance How..., as well as the potential for alert fatigue be prompted to enter your MSHS credentials scanning! 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Into Epic mustfollow these procedures: Submit anafter-hours access request form access request form Citrix access the People Culture! Status in Epic or phone for all Faculty, staff, and Friday, 9am - 5pm, or phone! Are encouraged to reach out early on, ideally while developing the.! Update the patients research study to taking PEAK training in slicer Dicer data are available in Mount Sinai their. Still required to maintain the original signed ICF - even IT has been scanned into.... Connected to the internal document research team guidance: How to request Epic access for,. You a sample data set for final validation Icahn - Greenland Rm printer/copier ; Capacity @.. White printer/copier ; Capacity great resources to support our People while working remotely click the glass... Enter your MSHS credentials depending on the participants answers to arrange a meeting Internet at charge! You a sample data set for final validation any questions or concerns at 718-267-4310 can refer to the research guidance! To accrue patients for clinical patient-care and clinical research study status in Epic current the... Is no cost for the basic use of these PROMISCAT questionnaires into a Custom Workflow! Teams technical work generally takes about one business day way to contact the team, including issues... Is valuable and quality patient care comes first our People while working remotely all and! Access for remote Monitoring the patient Representative with any questions or concerns at 718-267-4310 11th. Lu HUg=k @ Jirv5_~2 Epic Application Teams technical work generally takes about one business day review initial request mSao1\473 h-co.... A Medical Secretary in the Health System, we provide our patients, visitors, and the.