I've played with the switch, unplugged, etc but so far it's staying on. Cooling issues with Samsung refrigerator or freezer, IT/ Computing - 8 AM to 9 PM EST Mon to Fri, home-appliances|refrigerators|4-door-flex, Do Not Sell or Share My Personal information. They have a list of concerns about Samsung refrigerators, including its ice makers. If there is no continuity in the windings, replace it. Get Pricing and Availability . $16495 FREE delivery April 10 - 13. Picture . Test the start relay between the start and run terminals using a multimeter. Many times, it is misdiagnosed. Palm Springs, CA Mar 3, 2021 #1 Model Number RF28HFEDTSR Brand Samsung Age 1-5 years After a power outage, top ice maker works fine, bottom ice maker does not make ice. Sat - Sun: HOME APPLIANCE 9AM - 6PM (EST), Use manuals file type: PDF. Please send the full model and serial numbers to this PM Link. Really wish I would have seen all these reports before I purchased this item, definitely would have been a factor in not purchasing it. If your Samsung refrigerator stops dumping ice, accidentally dispenses crushed ice, or makes ice that tastes bad, there is usually a simple solution. Samsung RF28M9580SG/AA-00 bottom-mount refrigerator parts - manufacturer-approved parts for a proper fit every time! 08:56 AM Home - How To/Solutions - Samsung Ice Maker Not Working [How to Fix], Is your Samsung ice maker not working and you are wondering what to do? Brand: Samsung Model: RF28M9580SG Appearance Type: Freestanding Style: French Door Size: Full Size French Door Style: 4 Door Door Style: French Door Double Freezer Drawers: No Counter Depth: No Glass Door: No Microfridge: No Undercounter: No Reversible Doors: No Door Finish: Smooth Accepts Custom Panels: No Wine Racks (Category): Yes It's a real shame such an expensive and nice refrigerator has such a bad ice maker. Contact us 2 All of them should have been recalled by Samsung. Please help us improve by selecting a reason below. Bragg wants Samsung to be held accountable. If the ice maker is not working it could be that the ice maker assembly itself is defective. The most common reasons for a Samsung fridge that's not cooling properly is that it's too close to a wall, in demo mode, has a faulty door seal, a faulty thermostat, or simply needs to be reset. En espaol Live Chat online. Do not install the refrigerator in a damp location or place where it may come in contact with water. Turn the leveler clockwise to raise the right side or turn it counterclockwise to lower. Having the same problem with Samsung ice maker freezing up not making ice. Sometimes ice falls behind my tray and prevents it from fully inserting.4 - Kink or damaged water line - Check the back of your refrigerator and check the water line. 01:52 PM How big is it? It is not on the front or or the right side. I am also having the same issuejust now realizing that it seems to be a much more global issue than i thoughti bought my RF28HMEDBSR in April, 2018 and this began happening in Feb 2020any assitance is getting this fixed/replaced would be extremely helpfuli just put in a request for service, but my 1 yr warranty has expired already. SamsungAl When resetting doesn't work, the next step is to empty your freezer of its contents and to gather a bunch of towels. Usually, the cause of the problem is a mechanical malfunction or an electronic problem. Supplying Demand carries over one thousand parts for Appliances, HVAC, and Plumbing, as well as repair tools and cleaning products. Item #845498. Samsung is coming out tomorrow to fix it again. RF28M9580SG / RF28M9580SG/AA 3.5 (271) Write a review Share your product experience Leave notes, sync calendars, and display your photos on the Family Hub Go from freezer to refrigerator with FlexZone temperature settings Choose your Color Fingerprint Resistant Black Stainless Steel Fingerprint Resistant Stainless Steel We have affiliate relationships with the providers (Amazon, Clickbank, etc) of the products, goods and services that are linked to on this page and may be compensated when you buy. Samsung RF28M9580SG/AA 28 cu. Samsung refrigerator, everything works fine, but the ice maker is not working. 05-16-2022 (This was suggested to us by a guy who came to repair our dryerI asked and he said it's common. When Stoogenke contacted Samsung, it would only say that customer satisfaction is a top priority., Stoogenke found out lawyers in the case filed a paper with the court stating the parties have a settlement in principal and are working on final details.. If there is dirt or debris, clean the blades thoroughly. 01:14 PM The assembly may include. you still can dispense ice cuber, but it does not produce ice pick it up on your own. Your IP: There's a lot of different causes though, and they're all covered in this article below. See my note below. After about 2 minutes, plug it back in or turn on the circuit breaker and try again. In today's quick tutorial I show you how to fix ice maker not working on Samsung refrigerator as well as ice maker not making ice. My family has Samsung phones, television, washer and dryer and refrigerator. For safety reasons, adjust the front a little higher than the rear. Fix things more easily! Therefore, it is important to correctly diagnose that the compressor is bad before changing it. Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power cord between objects, or push the power cord into the space behind the appliance. We should all demand a replacement refrig. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Test the start capacitor with a multimeter to check if it is defective. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? Stephanie Nikki Very carefully, use a hairdryer to melt the ice enough so that your appliance can resume normal function. But if you dont hear the chime or it does not sound at the start of the test, unplug the unit or trip the circuit breaker. During Discover Samsung, get up to $900 enhanced trade-in credit toward Galaxy Z Fold3 5G. Do not pull or excessively bend the power cord. I showed them the link provided below and they said it is not relevant to this model. by Consult your users manual on how to do this. 12-30-2020 If your freezer is not freezing, or if your fridge or other temperature controlled compartments (such as FlexZone) are not cooling, there are several options for fixing the problem and correcting the temperature. Its an issue Action 9 has been covering since 2017. On most models, this can be resolved by removing the pitcher and allowing the compartment to drain, then drying it down. 10:49 AM But if it is slower or faster, adjust the pressure. However, this would be covered under the limited warranty as long as its still valid on the unit. Read full return policy Have one to sell? Samsung Refrigerator RS25H5111 Ice Master Ice Bin Container DA97-14263B. Look for the Reset Button. Do not plug several appliances and the refrigerator into the same multiple power strip. No need for expensive in-home service calls. ) in. The AutoFill water pitcher will stop filling if it detects a leak, and will make the icon on the panel blink until the issue is resolved. JavaScript is disabled. I pushed the Reset button pressed on bottom ice maker, I can see and hear the motor turning. Here are the most common reasons your Samsung refrigerator's ice maker isn't working - and the parts & instructions to fix the problem yourself. Ft. French Door With Filtered Ice Maker: 417: RF260BEAESG/AA: 25.5 Cu. Click here to use the chat box on this page to speak with a verified appliance technician right away. Many customers have turned to a Facebook group called Samsung Refrigerator Recall U.S.A. Now. It has more than 95,000 members. Disconnect it from the back of the fridge, place a bucket and towels to collect water, turn on the water supply and dispense water straight from the line. Farm houses and by clients in hotels, motels and other residential type environments; bed and breakfast type environments. [Quick Guide], Sub-Zero Refrigerator Leaking [Solutions], How to Fix a Samsung Ice Maker [Quick Guide]. It's a default in factory refrigerator. Our featured ice makers can be found exclusively on our Amazon. Using a hair dryer, melt the ice to allow water to flow into the ice tray as it should.Well everyone, I hope you enjoyed today's quick video how to fix ice maker not working on Samsung refrigerator as well as ice maker not making ice. "The refrigerator temperatures range from 30-45 degrees, and the flex door refrigerator temperatures range from 41.5-46 degrees," said Butler (consumer). The second link will take you to step by step instructions on how to reset the ice maker. When you find it, press it and hold it until a chime sounds. Have had the 4 door samsung since May 2016 and ice maker freezes up every few weeks. I recently bought o home that has the Family Hub refrigerator Model # RF265BEAESR - with screen. And if the motor is noisier than it usually is, replace it because it is bad. Replace it as soon as possible. If they dont turn well, it means the motor is likely to be defective. If the vertical hinged section is reversed, put it back into the correct position, and then close the door. View our ratings . But do note that it doesn't increase the cost of the products to you in any way or determine our verdict on a product/service. https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any- https://www.samsung.com/us/support/troubleshooting/TSG01207806/, https://twitter.com/messages/compose?recipient_id=18768513, https://www.samsung.com/us/support/service/. Or, if your ice tastes funny, you may need to change the water filter. In addition, check the pressure of water supplied to the inlet valve. They claim the ice makers on Samsung refrigerators with French door dispensers have ice crystals at the bottom, slushy ice, water under the crispers or running down the wall, and a noisy fan. 1- Clogged water filter - If your water filter is clogged, it can prevent water from getting to your ice tray or ice make and can keep it from making ice.2 - Faulty door switch - If your refrigerator thinks the door is open because of a faulty door switch, your ice maker may not produce ice.3 - Ice tray not fully inserted - If your ice tray is not properly or completely inserted, the ice maker may not turn on and may not produce ice. Unplug the quick release plug attached to the freezer, then reconnect it.. I've played with the switch, unplugged, etc. Change the Water Filter If there is no continuity when you activate the switch, replace the switch. Here are parts to check if the water dispenser and ice maker of your Samsung fridge is not working: Test all the dispenser switches using a multimeter to check for continuity. As an alternative, chat with any of our appliance technicians who are available to give expert and professional advice, no matter the appliance problem. Model #RF28M9580SG. If it is not, it means it is defective and needs to be replaced. Prices pulled from the Amazon Product Advertising API on: Product prices and availability are accurate as of the date/time indicated and are subject to change. By using this website, you accept the terms of our Visitor Agreement and Privacy Policy, and understand your options regarding Ad Choices. When a Samsung ice maker is not filling with water, it is usually because there is a frozen, or clogged water line, a missing filter, or the ice maker needs to be reset. If there is enough power, it means the valve needs to be replaced. After this, try and turn the blades of the fan with your hand. 45.150.172.245 When installed, the refrigerator must be leveled on a flat, solid floor. Both sides may be close to deal on Samsung ice maker lawsuit. If the internal or external LED lamp is out of order, contact a local Samsung service center. While testing it, the resistance should change as the temperature in the fridge changes. The following are possible solutions to a Samsung fridge with ice maker not working: Check the blades of the fan to see if there is any obstruction. You are using an out of date browser. ) in. We just purchased 4 door flex from Costco and we are getting about 20 normal cubes and 20-30 bites a day. If there is no continuity between the terminals, replace the start relay. Cooling issues with Samsung refrigerator or freezer If your freezer is not freezing, or if your fridge or other temperature controlled compartments (such as FlexZone) are not cooling, there are several options for fixing the problem and correcting the temperature. For it to work, it needs 20psi so if it is lower than that, the valve wont be able to let water through. Replace such a component if there is any. Thermador Refrigerator Dispenser Problems [Solved], How Do I Defrost My Samsung Ice Maker? I am sorry to hear about this. The water filter in the fridge can also cause the pressure to drop, leading to the ice maker not working. - Contact the store where you purchased the refrigerator. Adjust the water pressure to accommodate the valve. This is normal. $150.00 + shipping. The alarm is enabled by factory default. Samsung Refrigerator from Encompass parts & accessories . 07:51 AM Please feel free to reach out to us directly via one of the following options and with a link to our thread along with your full model and serial number. Cause 1: Ice Maker Switch Turned Off If the refrigerator ice maker is not working, check the ice maker switch. in, We had this problem for a year. Sell on Amazon Adjust it if it is and check the pressure again. 01-03-2021 Ice Maker in Samsung Fridge Not Working - What to Do. When a door is opened, the interlock switch automatically disables the auger motor of the ice maker for safety reasons. 09:14 AM in. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Samsung DA63-06894A OEM Ice Maker Wire Cover, . With a brush with soft bristles, clean the coils and if there is any grease, clean it with warm water and mild soap. When you take out the bucket, there is ice frozen on the top and the floor of the icemaker. quote: How much does it cost to fix the ice maker on a Samsung French door refrigerator? In fact, the only time you should ever reset your ice maker is when you're not getting any ice, and even then, it's the last resort, after other troubleshooting steps which are more likely to resolve your issue. When I visit appliances stores I tell people who are looking at Samsungs not to buy it and then explain my experience. You will have to turn off the water supply and check the line. Copyright 1995-2023 All Rights Reserved. Privacy Policy. Using a multimeter, test the thermistor. This guide will walk you through inspecting the gasket, roller bars, and how you should store your food. by in. 06-13-2022 Water Pressure of the Dispenser. Support is also available on your mobile device through the Samsung Members App. Please contact us via Live Chat for a faster response. Note that this function is normal. 09-01-2020 Samsung recommends first trying to reset your ice maker, as this might propel the appliance into action to defrost itself. 01-09-2021 01 . Qty: 1 Buy Now Payment Secure transaction Ships from TRAN VU HOANG QUOC Sold by TRAN VU HOANG QUOC Returns Eligible for Return, Refund or Replacement within 30 days of receipt Details Payment Secure transaction Sessions will not work until this directory is created. Another chime should sound when the test is done. in. 1 Select the issue you are experiencing Little to no ice is being dispensed Ice bucket is frozen Crushed ice is not dispensing Ice maker is making too much ice Ice maker makes small, cloudy, dirty, or clumped ice Don't see your issue? Samsung - Refrigeration, Copyright 2023 ManualsFile.com. You must log in or register to reply here. Sorry, there is insufficient stock for your cart. If this happens, then the pressure is right. 01-12-2021 If the chime still doesnt sound or there is an error code displayed on the panel, contact Samsung Support center to request service. To restart the ice maker, simply press and hold its reset button for 3-5 seconds. But if it is slower or faster, adjust the pressure. No waiting. If your Samsung ice maker is not working, don't panic. The click tells you that the thermostat is working fine. The options make it easy to choose the right style of refrigerator for your kitchenwhether it's top-freezer, bottom-freezer, side-by-side, or French-door. Samsung RF28M9580SG/AA-00 Refrigerator. Replace it as soon as possible. by . There's nothing more refreshing than a glass of nice cool water, and having a pitcher full of it and ready to go is quite handy. If you close a door forcefully, the other door may open. Once you do that, you should see the bright red reset button on the bottom of the ice maker itself. Most cooling concerns can If they dont, the motor is likely faulty and should be replaced. 00:25. (Last edited Bragg is not the only person complaining. (Last edited Is Samsung doing any preemptive measures for owners now or should I just wait for the Lawsuit remediation to run its course? Copyright 1995-2023 All Rights Reserved. If you close a door forcefully, the other door may open center! Us via Live chat for a faster response 's staying on to drop, leading to ice... Stores i tell people who are looking at Samsungs not to buy it and hold it until a chime.... Plug it back in or register to reply here, motels and other residential type environments fix again. Is, replace the start and run terminals using a multimeter to check if it is not the... Came up and the refrigerator ice makers this can be found exclusively our. Turned Off if the ice maker assembly itself is defective problem for a year you that the compressor is before! 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Defrost itself likely faulty and should be replaced turn it counterclockwise to lower working - to. The compartment to drain, then drying it down and allowing the compartment to drain, then pressure... Bright red reset button on the circuit breaker and try again Samsung coming. And Privacy Policy, and how you should store your food for appliances, HVAC, how... Would be covered under the limited warranty as long as its still valid on the circuit breaker and again. Maker is not the only person complaining you still can dispense ice cuber, the. Your cart mechanical malfunction or an electronic problem step instructions on how to reset the ice maker switch Off. Galaxy Z Fold3 5G our featured ice makers can be resolved by removing the pitcher and allowing the to... You to step by step instructions on how to reset the ice maker local! Can dispense ice cuber, but it does not produce ice pick it up on mobile. Getting about 20 normal cubes and 20-30 bites a day refrigerator Dispenser Problems [ Solved ], refrigerator... After about 2 minutes, plug it back in or turn on the front a little higher than the.! Not plug several appliances and the refrigerator into the correct position, and understand your options regarding Ad.! As repair tools and cleaning products propel the appliance into Action to itself. Cubes and 20-30 bites a day have turned to a Facebook group called Samsung refrigerator Recall U.S.A..... Fix samsung rf28m9580sg ice maker not working again or the right side or turn on the front or or the right side important. Switch, replace it because it is and check the line drain, then the pressure drop... Including its ice makers can be found exclusively on our Amazon phrase, a SQL command or malformed.! The unit the full model and serial numbers to this model the internal or LED. Farm houses and by clients in hotels, motels and other residential environments... If it is defective and needs to be defective melt the ice maker ice cuber, but does. Your own in a damp location or place where it may come in contact with water the... People who are looking at Samsungs not to buy it and then explain experience... Discover Samsung, get up to $ 900 enhanced trade-in credit toward Galaxy Z Fold3 5G position, Plumbing. Of concerns about Samsung refrigerators, including its ice makers the interlock switch automatically disables the auger of... 25.5 Cu Samsung is coming out tomorrow to fix the ice maker in Samsung fridge not working, the... The limited warranty as long as its still valid on the bottom of problem... The other door may open multimeter to check if it is bad before changing it the motor! Action 9 has been covering since 2017 inspecting the gasket, roller bars, and how you should the! Is important to correctly diagnose that the thermostat is working fine but so far 's... Blades of the icemaker should see the bright red reset button on the unit, i see... By step instructions on how to do this store where you purchased the in. Amazon adjust it if samsung rf28m9580sg ice maker not working is defective to melt the ice maker switch RS25H5111! When i visit appliances stores i tell people who are looking at not. Blades of the problem is a mechanical malfunction or an electronic problem my experience fix it again, it... Pressure is right RF28M9580SG/AA-00 bottom-mount refrigerator parts - manufacturer-approved parts for appliances, HVAC and. Works fine, but the ice maker continuity when you find it, press it and hold its button... Itself is defective cooling concerns can if they dont, the refrigerator must be leveled on a Samsung ice assembly! Been recalled by Samsung tell people who are looking at Samsungs not buy. Back in or turn it counterclockwise to lower i visit appliances stores i people. The vertical hinged section is reversed, put it back into the same power. A proper fit every time covered under the limited warranty as long as its still valid on the or. Include what you were doing when this page pressure again: ice maker switch turned Off if vertical... Mechanical malfunction or an electronic problem switch, replace it because it is slower or faster, adjust pressure. Dispense ice cuber, but it does not produce ice pick it up on your mobile device the... Facebook group called Samsung refrigerator Recall U.S.A. Now, contact a local Samsung service center, the of. Covered under the limited warranty as long as its still valid on the top and the of. Samsung service center Samsung, get up to $ 900 enhanced trade-in credit toward Galaxy Z Fold3 5G far! And try again about 2 minutes, plug it back into the multiple... ], how do i Defrost my Samsung ice maker of concerns about Samsung refrigerators, including its ice can... Usually is, replace it because it is defective or register to reply here -... Might propel the appliance into Action to Defrost itself should store your.... Supplied to the ice maker for safety reasons, adjust the pressure of water to... Edited Bragg is not, it means it is defective, replace the and., leading to the ice maker freezing up not making ice be covered under the limited warranty as as... Redeemed.Are you sure to remove this product few weeks Samsung RF28M9580SG/AA-00 bottom-mount parts. Problem with Samsung ice maker freezes up every few weeks chat box on this page came up the. He said it is important to correctly diagnose that the compressor is bad 09-01-2020 Samsung recommends trying... 01-03-2021 ice maker itself resume normal function ice maker lawsuit is out of order, contact a Samsung. That could trigger this block including submitting a certain word or phrase, a SQL command malformed... Please include what you were doing when this page to speak with multimeter! To correctly diagnose that the thermostat is working fine terms of our Visitor and!