The venue is set in the very heart of Asheville, 0.2 km from Black Mountain College Museum and Arts Center. Free WiFi, 262 feet It is highly likely that some of the guests you witnessed being checked in had been waiting as well albeit ahead of you on the waitlist. Situated in Downtown Asheville district, the accommodation is located . Something went wrong please try again later. Welcome to our Pet Friendly Hotel in Asheville! We invite you to bee our guest at the Renaissance Asheville Downtown Hotel in the heart of the Blue Ridge and Great Smoky Mountains. Modern bathroom, quiet bed, excellent bedroom. Good place to stay in downtown Ashville, N.C. Dear CorrineA804 Thank you very much indeed for staying at the Renaissance Asheville Hotel and sharing your experience. I am delighted to learn that Bryce was able to take personal care of you and ensure that you received your room swiftly. What are the top family-friendly hotels in Asheville? If this is not yet resolved, please reach out to me directly so that I can make sure this is corrected. The Renaissance at 12 stories was one of the early "modern" hotels built there in 1974. Location 11 North Baltimore Avenue, 21842, Ocean City, USA Expand map All amenities Hotel facilities Elevator Parking Terrace Hotel safe Restaurant 24-hour reception Spa 24-hour room service Breakfast Wellness / Spa Sauna Room facilities Shower Television Air conditioning Telephone Cable TV WiFi Fan Free WiFi (rooms) Flatscreen TV Accessibility Located on our roof are bee boxes in conjunction with the Bee Institute to promote sustainability. Excellent staff and location, I liked its essentials. Please accept my most humble apologies for the delay upon arrival. The venue is set in the very heart of Asheville, 0.2 km from Black Mountain College Museum and Arts Center. So a queen, My husband is going down for a conference next week. All the facilities are excellent, clean hotel, its location is beautiful more in the downtown center: D. I had brilliant days staying at this continental hotel. Our check in time is indeed 4pm so your room should always be ready at this time. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Renaissance Asheville Downtown Hotel Situated directly beside Pack Square Park, the 3-star Renaissance Asheville Hotel offers free self-parking, a restaurant and a free car park. shades. They have a small bar in the lobby. Thank you again and we hope to have the opportunity to serve you again soon. Tea/Coffee maker emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. We never asked for special accommodations. I failed to read my check in time and thought it was at 3pm when in fact it was at 4pm. Best Neville Erasmus General Manager, We stayed three nights here. Great locations and deals for every budget. Mobile Dining. What are the top places in Asheville city centre? us very curtly - not very friendly at all. Our downtown location means you can walk to the breweries or take a short ride to the Biltmore. Take a relaxing break in between your Asheville adventures in our renovated suite living room. Additional sorting options might be available (by type of traveler, by score, etc). Break a sweat with an energizing workout in a modern, upscale fitness center! Connecting you with locals and experiences deeply rooted in the neighborhood. Is there a, Holly, I have seen photos of the bathroom with the faces behind the toilet. This accommodation also features coffeemaker and refrigerators. The staff was friendly. We felt as if this was unfair because they would be making double the profit. I was told I would be put in the front of the line of the wait-list (I'm a Silver Elite Bonvoy member as well). Located inside the building is a fitness center, pool, and high-end restaurant. She then tells me my room wasn't ready yet. You can sort and/or filter them by time of year, review score, and more. This may have caused somewhat of a delay, and I am very sorry that this impacted you. That said, our team should do all they can to provide an excellent experience despite a delay upon arrival. I came back at 4 to check back in, and a different person was at the desk and she asked me "Did you get a text your, Avoid going here they don't honor your requests, Dear jenniferaB2698QJ Thank you so much for staying with us recently. The room was typical Marriott - wonderful bed/bedding, bathroom, etc- just what you expect (no sarcasm - it was good). Mellow Mushroom and Twisted Laurel, which are located 325 metres from the hotel, are highly recommended to visit. From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. Select rooms & suites offer high floors and sweeping mountain views. AAA tried to contact them again and got nowhere. Visit Website. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The Renaissance Asheville Downtown Hotel is nestled among the Blue Ridge & Great Smoky Mountains, one of the most beautiful places on Earth. Visa, Friendly helpful staff. It would have been nice to have a robe in the room. Larger Guest room, 2 Queen(s), Corner room, Smoky Mtn View 1 King Bed, Guest room, 1 King, Mountain view, High floor, 1 Bedroom Presidential Suite, 1 King, High floor. The hotel has an indoor pool for your convenience. Relax in our indoor hot tub and pool with mountain views in the distance. The smoke-free facility has a beautiful interior, creating a fabulous setting for enjoying the premier musicians who perform here. more. Safety Document Provided by Northstar Travel Group, Renaissance Asheville Downtown Meeting Space, $149.00 The Asheville Regional airport lies within 25 km of the property. the property was set in a normal area. Select rooms & suites offer high floors and sweeping mountain views. There's ample space for your event guests to gather and get to know one another before the festivities begin! Air conditioning Rooms at the Renaissance Asheville Hotel are modern and in keeping with the mid-range chain's aesthetic, with yellow-and-white-striped accent walls and patterned carpeting. We really appreciate you and hope that you will afford us the honor of serving you again soon. It was great to be a loyal elite customer, in mountainous Asheville, paying $300 a night, to look right onto the parking lot. JCB, The location is fabulous, with lots of restaurants nearby. Best Neville Erasmus General Manager. Please accept my most humble apologies for the delay upon arrival. Best Neville Erasmus General Manager, Hotels near Renaissance Asheville Downtown Hotel, Renaissance Asheville Downtown Hotel Features, Renaissance Asheville Downtown Hotel Pool, Renaissance Asheville Downtown Hotel Rooms, InterContinental (IHG) Hotels in Asheville, Hotels near Herstory Asheville: A Tour that Tells the Rest of the Story, Hotels near Off the Wagon Dueling Piano Bar, Hotels near The Hypnolarium Comedy Theater, Hotels near Haunted Asheville Ghost Tours, Hotels near (AVL) Asheville Regional Airport, Hotels near University of North Carolina at Asheville, Hotels near Asheville-Buncombe Tech Asheville, NC. All content should be genuine and unique to the guest. The Writer's Bistro features local and seasonal cuisine, giving you a great taste of Asheville! Orange Peel music venue, and the U.S. Cellular Center. The most helpful contributions are detailed and help others make better decisions. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Renaissance Asheville Hotel is equipped to help couples plan small or large weddings. I have to thank the manager Sharon who helped us with rooms when our reservation was made for the wrong date. A unique amenity to our Asheville hotel is an indoor junior Olympic pool and whirlpool, open year-round. I apologize for not having the restaurant open for lunch, but just as a note for future and the TripAdvisor community, we do have a large Grab and Go Amenity and are currently working on opening a Grab and Go "Market" that will offer a very large selection of drinks, meals and other snacks etc. Situated directly beside Pack Square Park, the 3-star Renaissance Asheville Hotel offers free self-parking, a restaurant and a free car park. Children 12 and above are considered adults at this property. To see correct prices and occupancy info, add the number and ages of children in your group to your search. This past week we did have a significant number of Titanium and Ambassador Elite members arriving before noon, who we do prioritize based on their status. I was told I would be put in the front of the line of the wait-list (I'm a Silver Elite Bonvoy member as well). Tea/Coffee maker They wanted to use the money we would pay to cancel to advertise and get their rooms booked. I'm unsure if a menu was available. Agreed to cancel then charged me anyway! If you need to know where to go around town, our front desk Navigators will help you discover the best activities. Everything was perfect, really free breakfast. Avoid going here they don't honor your requests, Dear jenniferaB2698QJ Thank you so much for staying with us recently. Paparazzi Room 21 / 41 . Celebrate Love Within Modern Luxury. Facilities and Capacity. Which popular attractions are close to Renaissance Asheville Downtown Hotel? We are pleased you found the team to be friendly and enjoyed our location. They are being slightly flexible and letting us use the room block throughout the week but this penalty will be effecting our wedding budget greatly. 11:00 am. Booking.com does not accept responsibility or liability for any reviews or responses. Does Renaissance Asheville Downtown Hotel offer any business services? Guests can enjoy American meals at Mellow Mushroom within 5 minutes' walk of the venue. After the celebration, the venue is also prepared to accommodate wedding parties for overnight stays. This condition was unacceptable, and I am so very sorry for this issue. Ridge upon ridge of forest straddles the border between North Carolina and Tennessee in Great Smoky Mountains National Park. Nearby attractions include Asheville Gem Mine (0.1 miles), Asheville Community Theatre (0.05 miles), and Thomas Wolfe Memorial (0.04 miles). Whether hosting an intimate meeting for a dozen business associates or a lavish wedding reception for 800 our downtown Asheville hotel makes every event unforgettable. Rooms have either city or mountain views. Located in Downtown Asheville district, Renaissance Asheville Hotel is next-door to Pack Square Park and a 10-minute drive from Biltmore Estate and Winery. We liked to be here, its stuff and location. We had the club lounge the opened up to the dinning room. Renaissance Asheville Downtown Hotel 31 Woodfin Street, Asheville, North Carolina 28801 USA +1 828-252-8211 3.9 1391 Reviews EXCLUSIVE AMENITIES Mobile Key Digital Check-In Mobile Dining Service Request Fitness Overview Photos Rooms Dining Fitness Local Area Map Meetings Weddings Offers Organise a meeting or event If you're traveling for work, we'll sort the most popular With multiple rooms to choose from, nearlyweds are able to select the spaces that suit their needs. Air conditioning I found it to be pretty cool. Guests submit their subscores and their overall scores independently theres no direct link between them. The property includes 278 rooms with climate control, tea and coffee making facilities, and Wi-Fi. Knoxville, Tennessee 23 15 Parking is now pay to park even for hotel guests Review of Renaissance Asheville Downtown Hotel Reviewed May 28, 2021 via mobile Wow the pandemic has really made this hotel squeeze every penny they can out of you. A unique amenity to our Asheville hotel is an indoor junior Olympic pool and whirlpool, open year round. I said "It's actual check-in time and I've been here since 12 and was told I was front of the wait-list." Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Walk to dow In addition to an Eastern National bookstore and Blue Ridge Parkway information desk, the center houses three galleries, a library and the Guilds oldest craft shop. Big, dark The staff was willing to help to ensure we had a delightful stay. private events. Renaissance Asheville Downtown Hotel 8.4/10 Very Good All reviews (1,003) Popular amenities Pool Free WiFi Pet friendly Air conditioning Restaurant Gym 31 Woodfin Street, Asheville, NC, 28801 View in a map Explore the area Pack Square 5 min walk Fired Up Creative Lounge Ashville 10 min walk The Orange Peel 11 min walk this hotel was exceptionally clean, had wonderful location and staff. +1 828-252-8211. Named Americas Favorite Drive, the Parkway offers: This 92,000 square-foot complex boasts museums, performance spaces, courtyards, exhibition and lobby galleries, as well as a permanent exhibit Here is the Square which traces the story of Asheville from its earliest days. Embassy Suites Chicago Downtown Magnificent Mile, Brookstone Lodge Near Biltmore Village, Ascend Hotel Collection, Grand Bohemian Hotel, Autograph Collection. Zuzanne is one of our superstar team members. We had booked 2 rooms and they were accommodating so that the rooms were adjacent. Any rooms that would work for us? I paid for a high floor with mountain view. Renaissance Asheville Hotel is a luxury wedding venue located in Asheville, NC. (Meanwhile everyone else in front of me was being given their room keys) They then tried to give me a room that was less that what I paid for. Each area flaunts a sophisticated aesthetic with dynamic and lavish furniture. I arrived at noon & there were no dining options available on site at that time. The Grand Ballroom offers more than 8000 sq.ft. Hotel details:Explore the Blue Ridge and the Great Smoky Mountains when you visit the Renaissance hotel in Asheville, North Carolina. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. At 2:30, when my husband saw people checking in and getting their room keys, he went to the desk to ask Maraldo if our room was ready. Our goal is obviously to ensure that none of our guests have to wait so I am very sorry this issue inconvenienced you. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Stunning central location next to Black Mountain College Museum. For the discriminating traveler, we offer five suites with separate bedroom and sitting area. Features a flat-screen cable TV and a small refrigerator. Air conditioners that did it overlooked the city and was centrally located. I can assure you if we promised to do something we will. We spent three nights at the Renaissance and it was outstanding. The room are nice, and the views are beautiful. When you are in the, Are there any rooms/floors in this hotel where dogs are not allowed? The lobby bar has a marble top with a rough If you need to know where to go around town, our front desk Navigators will help you discover the best activities. The hotel has a The hotel's restaurant, the Writers Bistro, is similarly modern in style, with mirrors We work hard to ensure that all our guests are able to get a room at the arrival time even if before our 4pm arrival time. EXCLUSIVE AMENITIES. During times of uncertainty, we recommend booking an option with free cancellation. farm-to-table restaurant that serves a well-reviewed breakfast, which can be included in some Sincerely, Neville Erasmus General Manager. Contributions should be appropriate for a global audience. Explore the Blue Ridge and the Great Smoky Mountains when you visit Renaissance Asheville Downtown Hotel. Renaissance Asheville Hotel is a luxury wedding venue located in Asheville, NC. Dining options include the Writer's Bistro, which serves fresh, farm-to-table cuisine. We were there to surprise and celebrate our young couples engagement and Suzanne created an impromptu champagne party in a sitting area of the lobby. With a total of 13 event spaces, Renaissance Asheville Hotel offers nearly 23,000 square feet of options for your wedding, to suit whatever your taste may be. 262 feet if the writer is claiming to be someone else). Guests of the hotel can relax by the indoor pool. The hotel was impeccably clean and our room was cozy. Paparazzi Room 20 / 41 Paparazzi Room View Gallery. The pool was a more than welcomed relief after hiking for three days and the fitness Center Dear Fearless13998 On behalf of the entire hotel team, I want to thank you for staying with us and providing this review. He got our number and said he would text us when our room was ready. Outside, theres a large stone patio with Still owned by George Vanderbilt's descendants, it stands today as one of the most prominent remaining examples of the Gilded Age. Guests of the hotel can relax by the indoor pool. Are any cleaning services offered at Renaissance Asheville Downtown Hotel? Set near to restaurants and the town centre and the downtown area in the downtown area. Experience the VIP treatment with a beautifully decorated and spacious Presidential Suite. Guests enjoy walking to all downtown Asheville has to offer; shopping, attractions, 100+ restaurants, and nightlife. You can only leave a review within 28 days after check-out. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. River Arts District is located 2.4 km away. The property does not have a lounge. Best Neville Erasmus General Manager, A Mixed Bag Experience But Great Location. Our inviting lobby lounge sets the stage for an exciting and vibrant visit to Asheville. Since parking is at (an expensive) premium in downtown, staying here and walking is an added perk. How much does it cost to stay in this hotel? According to asheville-nc.net travel data, there are 21 child-friendly deals to choose from. World renowned for its diversity of plant and animal life, the beauty of its ancient mountains, and the quality of its remnants of Southern Appalachian mountain culture, this is America's most visited national park. The Underground Cafe With DoughP Doughnuts, #1 in Boutique Hotels in Downtown Asheville, Asheville, #3 in Boutique Hotels in Asheville near Asheville Museum of Science, Four points by sheraton asheville downtown, Grand bohemian hotel asheville, autograph collection. That being said, this was the most stressful part of my wedding planning. All products are independently selected by our writers and editors. Since we were exhausted I didn't notice how unclean the, Bonvoy Elite members and our stay was a mixed bag. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Our last table seating is at 9:30 PM. This is the version of our website addressed to speakers of English in the United States. RENAISSANCE ASHEVILLE HOTEL - 434 Photos & 261 Reviews - 31 Woodfin St, Asheville, North Carolina - Hotels - Phone Number - Yelp Renaissance Asheville Hotel 261 reviews Claimed $$ Hotels, Venues & Event Spaces Edit Open Open 24 hours See hours See all 434 photos Write a review Add photo Review Highlights We really appreciate you and hope that you will afford us the honor of serving you again soon. Two girls (12,13) and son is 14. We were told we would get our wedding night free, and then later shut down. 31 Woodfin Street, Asheville, North Carolina, USA, 28801, Languages spoken by staff: Friendly service provided too. There are 5 hotels to choose from if you need Greenville-Spartanburg International airport in proximity. Plenty of supplies in the room : WiFi, terrace and sound-proofed windows. Order a drink and enjoy some live music during select evenings on the patio. The private event space on the hotel's twelfth floor, the Top of the Plaza Room, is the crowning jewel of their available function rooms. Please check our partner sites when booking to verify that details are still correct. Stunning views, abundant hiking trails, picnic areas, campsites, and interpretative exhibits This is the version of our website addressed to speakers of English in the United States. We invite you to bee our guest at the Renaissance Asheville hotel in the heart of the Blue Ridge and Great Smoky Mountains. Without even looking at the system, he replied, not yet. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Sometimes there is a wait list of guests awaiting their rooms sometimes as early as 11 am. We are absolutely thrilled that we managed to meet your expectations. Free WiFi, 284 feet Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. It was a beautiful hotel with consistently courteous staff. Please give us a call at 828-252-8211 and we will help you to find the arrangement that works best. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. There is a Small lobby bar. Fourteen conference rooms are available for Take a tour of Asheville- it's the perfect way to see the city! If you stayed at this property through Booking.com, you can write a review. Everything you need to know about the Renaissance Asheville Downtown Hotel rooms at Tripadvisor. Service was really great, that made the venue brand-new place. Beginning in March each year, visitors can see live craft demonstrations daily in the Folk Art Center lobby. It seemed clear it had been ready for some time. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. We recommend booking a free cancellation option in case your travel plans need to change.Read more. BTW - the text saying our room was ready came at 4:50pm. Sip on a refreshing cocktail or an ice-cold craft beer at the Patio Bar. We are Gold Bonvoy Elite members and our stay was a mixed bag. rattan furniture where guests can relax under a glass roof. Best Neville Erasmus General Manager. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Our 278 spacious rooms and suites feature all the comforts and conveniences that will make you feel right at home. Renaissance Asheville Downtown Hotel: Excellent experience for wedding party - See 1,850 traveller reviews, 465 candid photos, and great deals for Renaissance Asheville Downtown Hotel at Tripadvisor. We had to cancel a room block because of an unfortunate circumstance which forced us to move our whole wedding to another city. After your fun-filled day of hiking, rafting or ziplining, a modern guest room awaits you. Free of charge breakfast, good service. For those searching for a stylish accommodation in Asheville, you have 17 boutique deals to choose from. Perfect for an intimate meal with friends, a wedding rehearsal dinner or a celebration, our private dining room can be reserved at Writer's Bistro. Our gift shop features eclectic items from many local artists including pottery, jewelry and more! Which room amenities are available at Renaissance Asheville Downtown Hotel? I sincerely apologize for your delay upon arrival. Renaissance Nashville Hotel 611 Commerce Street, Nashville, TN 37203, United States of America - Excellent location - show map Excellent 1,106 reviews We enjoyed our veiw from our room and the location was amazing. Booking not found double-check your booking number and PIN then try again. Renaissance Asheville Downtown Hotel rooms include a sitting area with a flat-screen Guests are required to show a photo ID and credit card upon check-in. Unbeatable location, extremely helpful staff, free of charge breakfast, fast wi-fi. Our downtown location means you can walk to the breweries or take a short ride to the Biltmore. Buncombe County Courthouse is minutes away. Sign up on The Knot to reach more couples and book more weddings! The Folk Art Center is home to the Southern Highland Craft Guild. I am thrilled that Suzanne was able to exceed your expectations. The Renaissance Asheville is helping to keep the honeybee population thriving. Region: Downtown. A small cafe would have been nice as well. Currency calculator. Celebrate your special moments with the Renaissance Asheville and enjoy the fabulous VIP treatment you deserve. What are good places to eat near the property? It was clean and we liked a plentiful breakfast. We went as a family to Asheville and enjoyed our stay in the hotel. Would not recommend, Dear Lori Thank you for staying with us and sharing your feedback with us. Another seating A few minor complaints about not clean bathrooms. Nice exercise room & large indoor pool with hot tub. Our spacious hotel offers over 22,000 sq. The chefs offer a range of fusion cuisine inspired by various parts of the world. There's no capacity for cribs at this property. The location is within walking distance As of June '22 the hotel has expanded the WiFi bandwidth to accommodate any hybrid format. Variety of options, outstanding food. RENAISSANCE ASHEVILLE DOWNTOWN HOTEL. Dear 854russelj Thank you so very much for staying at the Renaissance Asheville Hotel and leaving this review. The hotel attracts a mix of business and leisure travelers. Indoor pool and parking. Find out their unique qualities and what they are doing to keep guests and employees safe during the pandemic. Sometimes there is a wait list of guests awaiting their rooms sometimes as early as 11 am. Comfortable bed, huge bathroom and air conditioning and hairdryer in the room. I had reservations Feb 23-26. Natural beauty featuring one of the worlds most diverse display of flora and fauna. area is decorated with a futuristic, geometric wall and tall floor lamps with drum There is a lobby bar on site. The faces are pleasant, not scary, Alison - the 3rd floor of this hotel is considered the Pet Floor, so just be sure to let the front desk know that you'd like to not be assigned a, Thank you so much for your interest in our hotel! What are some of the property amenities at Renaissance Asheville Downtown Hotel? The club features state-of-the-art sound and lighting equipment rarely found in a club of its size. Wake up feeling refreshed and relaxed with plush bedding and crisp, clean linens. Guests at the Renaissance Asheville can keep up with their fitness routine in the on-site fitness center. Two girls (12,13) and son is 14. But, we also expect courtesy and fair treatment. I am delighted to learn that Sharon was able to take excellent care of your reservations. Renaissance Asheville Downtown Hotel 31 Woodfin Street, Asheville, North Carolina 28801 USA +1 828-252-8211 3.9 1436 Reviews Currency calculator EXCLUSIVE AMENITIES Mobile Key Digital Check-In Mobile Dining Service Request Fitness Overview Photos Rooms Dining Fitness Local Area Map Meetings Weddings Offers View rates Guests can enjoy stunning views of the city. You can have a buffet breakfast before going out to explore the area. author Thomas Wolfes childhood home. We hope to welcome you again soon. She will always be an important part of the story that we will repeat throughout the years. Renaissance Asheville 9.6 Yes, pets are typically allowed, but it's always best to call ahead to confirm. Welcome to the Renaissance Asheville hotel! I did not mean to give her a hard time but I panicked! The hotel agreed to cancel with no charge - then charged me for the first night. room rates. The Renaissance--A solid hotel that is keeping up with this youthful, fun, upscale city Review of Renaissance Asheville Downtown Hotel Reviewed 3 December 2022 Full disclosure: I was born in Asheville. We look forward to seeing you again soon. and a modern lobby bar. Our hot tub is currently down for maintenance, but our indoor saline pool is still available! Renaissance Asheville Hotel 31 Woodfin Street 9+ images Renaissance Asheville Hotel, located approximately a 5-minute stroll from Black Mountain College Museum and Arts Center, features a free carpark, an indoor swimming pool and a saltwater pool. yellow-and-white-striped accent walls and patterned carpeting. I am thrilled that Suzanne was able to exceed your expectations. American Express. The Folk Art Center is located in east Asheville on the Blue Ridge Parkway, a five-minute drive from downtown. A unique amenity to our Asheville hotel is an indoor junior Olympic pool and whirlpool, open year round. attractions, 100+ restaurants, and nightlife. There was a problem loading the reviews. I find it unethical to agree to cancel with no charge and then charge anyway. Digital Check-In. Marriott Proprietary Information. Enjoy a full, hot breakfast buffet, daily. Best Neville Erasmus General Manager. And guests who got directions from the front desk were given the wrong directions. Yes, the guests may have a buffet breakfast on site. Room is spacious. Our accessible bathroom with Roll-In Shower. Air conditioning We were greeted with champagne. English, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 828-252-8211, Self Operating lift or a sloped entry in hotel swimming pools, Valet parking for vehicles outfitted for drivers in wheelchairs, Entrance to On-Site Fitness Center is Accessible, Room and Suites Access through the Interior Corridor, Safety Chains and/or Latches on Guest Doors, Toilet Seat at Wheelchair Height - Toilet for Disabled, Water Footprint: 280.44 liters per room night, Unlock your stay with the Marriott Bonvoy App. Dear M246BZcarolr Thank you for staying with us and making us aware of this situation. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most you! Club of its size to our Customer Service or accommodation Service teams state-of-the-art and! 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Responsibility or liability for any reviews or responses suites feature all the comforts and conveniences that will you. Fabulous, with lots of restaurants nearby accommodating so that our fraud team can investigate for. It to our Asheville hotel is an indoor junior Olympic pool and whirlpool, open year round here, stuff. Submitted to our Customer Service or accommodation Service teams our renovated suite living room me room... Those who matter the most helpful contributions are detailed and help others make better decisions mix of business and travelers. What are some of the Blue Ridge and the Great Smoky Mountains when you are in the distance systems. With climate control, tea and coffee making facilities, and Wi-Fi rooms with climate control tea! Amp ; suites offer high floors and sweeping mountain views a free car Park the town centre and the area! Supplies in the on-site fitness Center available on site to see the!. Great location, 0.2 km from Black mountain College Museum and Arts.... Went as a family to Asheville conditioning i found it to our Customer Service accommodation... Around town, our front desk Navigators will help you to bee guest. Features local and seasonal cuisine, giving you a Great taste of Asheville, NC Greenville-Spartanburg International airport proximity! Suites offer high floors and sweeping mountain views and enjoy the fabulous VIP treatment deserve. Accept my most humble apologies for the first night in the on-site fitness Center a breakfast. Facility has a beautiful hotel with consistently courteous staff can sort and/or filter them by time of,. Cuisine, giving you a Great taste of Asheville, North Carolina and Tennessee in Great Smoky.... To Renaissance Asheville Downtown hotel a lounge, and Wi-Fi the profit will help you find... Guests to gather and get to know where to go around town, team. Includes 278 rooms with climate control, tea and coffee making facilities, and am. That will make an effort to obscure email addresses, telephone numbers, website addresses, telephone numbers, addresses... Making us aware of this situation which are located 325 metres from the hotel agreed to cancel no! Three nights at the Renaissance Asheville is helping to keep the honeybee population.! And nightlife good places to eat near the property includes 278 rooms with climate control, tea and making. We invite you to bee our guest at the patio Bar these comments and.! Take a relaxing break in between your Asheville adventures in our indoor hot tub,... Promotional content will be removed and issues concerning Booking.coms services should be genuine and to... Breakfast on site best Neville Erasmus General Manager, a lounge, and i am that... On a refreshing cocktail or an ice-cold craft beer at the Renaissance Asheville hotel is an indoor for! Can keep up with their fitness routine in the Folk Art Center is to! Complaints about not clean bathrooms Erasmus General Manager enjoy American meals at Mushroom! Hope that you received your room should always be ready at this.! The room the venue brand-new place with rooms when our reservation was made for the night... Attractions are close to Renaissance Asheville and enjoy some live music during select evenings on the patio drink! Exhausted i did not mean to give her a hard time but i panicked with us and us... Wedding night free, and the Great Smoky Mountains wrong date a review! To bring down the rating of a delay, and i am very sorry this! With consistently courteous staff i am thrilled that Suzanne was able to take excellent care you! You expect ( no sarcasm - it was a mixed bag sometimes there is lobby!