I hope you'll find and get what you're looking for. If you are going to purchase multiple boards and replace them individually, before purchasing be sure to understand the return policy of the company you are purchasing from, as there may be restocking fees or parts that are not returnable. Check Power Saver Mode: Some Televisions come with power-saving features that automatically switch off the screen when not in use. May 25, 2022 by Even after doing the above steps you are still getting the black screen with sound issues, then it can be due to faulty COAX Cable or Faulty HDMI Cable. First, power on your TV, dont use your TV remote; instead, use the button on the TV control panel. Unknown if it produces sound but nothing from the 3 main HDMI inputs. Make sure they stay off to one side, possibly with masking tape. When I turned it back on, it was as if I turned it on for the first time. You can replace backlights with aftermarket parts that are available. Here are some other videos that can help with Samsung LCD TV repair troubleshooting. I'm assuming you already worked through this troubleshooting page that you are commenting on. Check Cable Connections A faulty cable connection can be another reason why your TV has sound but no picture. This will discharge all the residue of electricity inside your TV and help in preventing you from getting shocked. After you do this, plug the set in and see if you now have an image. Press the TV power button on the TV control panel to power on your TV. Here's a link. There are two main points of failure, the input sockets and the cables. Other possible causes for HDTV with sound but no video Use a known good cable and swap it with the cable from a particular source. If your TV screen suddenly becomes black, the TV panel could be damaged. Check the power outlet: Make sure the power outlet is working properly and that the TV is plugged in securely. Among the three, the Yellow one is responsible for transmitting the video signals. If you remember any harm was done to the TV screen, probably the screen is broken, and you need a replacement. Wearea participantin the AmazonAssociates program. One way you can try finding the problem, is to replace the main board and the t-con board individually, to see if one of these boards fixes the problem. Since the display module and sound module process separately on the TV, it is common for a TV to act that way. Where do the ribbon cables go to? Also distorted images that are in one place only on the screen is another bad sign.Many panel failures can be traced to physical abuse. In this video, we are going to discuss some basic troubleshooting steps if your Samsung LCD TV is not showing an image on the screen, but does have backlights. If the power supply is functioning like it should, would the problem be the main board? Since the bug is mostly due to a software glitch, these simple steps should resolve it instantly. Reply, You should ask this on our Answers forum! Be sure the laptop is set to output a resolution supported by the TV. I've just ordered a replacement t-con board for my tv, and will update with the results. If you cant view the menu settings, your TV might be internally damaged and needs a screen replacement or a new set altogether. We may earn a commission for purchases using our links. If the TV is receiving 480i resolution, you will need to contact your provider to adjust the resolution on the box before you can proceed further. If you aren't comfortable doing internal checks, you can have a technician check it out. Now that the TV is back to default settings, it has been reset. Checked all the connections, unplugged it for a day and plugged it back in. Itispossiblethatthesoundanddisplaydatadidntgetsentproperlyfromanold or1.4 or low-qualityHDMI cable,evenifyoudidntseeanyvisibledamageor fault. Unplugging a tv usually does drain power,but capacitors can hold some electricity. You can connect your TV with its power cord and try pressing the power button to power your TV again. Insignia Fire TV Dim Screen and Flickering (Heres Why), How to Set up Vizio Smartcast TV Without Wifi (Quick Way), Samsung TV Slow Response to Remote? Have tried restarting and several other methods, but still experiencing a black screen with sound? So, change the TV channel and see if the problem persists. However, to replace the power board, you need the following things: If you have the three items, replacing the power board is possible. They take money from brands to skew results. This is could be a bad lcd. When it fails, the display panel can not get light to produce images, and you encounter no picture issue. Trash the whole thing? To replace it: Once you have finished screwing the rear cover back, the TV should have both pictures and sound. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. You can use the flashlight test to see if there is an image in other areas. It is helpful to reset all the connected source devices like Cable Boxes, Fire Sticks, etc. Place your TV on a firm surface, so the back panel faces you. If you have any damaged components that look this way, you should replace the board. Given the occasional instability of WIFI based updates, if possible perform this using a hard wired source, or if possible using a flash drive in a USB port on the TV. Input Signal Plus Not Working On Samsung TV? Press Esc to cancel. When your Samsung TV has sound, but no picture, you need to power-cycle your television. If a certified technician cannot repair it, you should contact the company for more guidance and further diagnosis. To reset your TV, follow the below procedure: Unplug your TV and leave it for at least two minutes. He is also an active member of the technical community groups and regularly participates in tech meetups. Your TV probably doesn't look as good as it could. Unplug your TV for 60 seconds. Either yes or no, contact the cable operator and ask them to look into the issue. Click on any of the links to view the video. Vizio XVT3D554SV Flashing logo, intermittent backlight, no sound or image, Samsung | backlight on but no picture | un65nu6070f. To fix this problem, TV owners need to repair their backlights. If you can see a menu setting, move to the next step. Tony Phillips, Hi have you managed to fix the issue. It has a feature to view whats on the TV, like a second screen. Phillip Phin Is a picture displayed? If you do see an image this is a sign that the backlights have failed. Supply board power failure: There are several reasons why your TV screen is black, but the most common cause is a power failure on the supply board. So, replacing a T-Con board will solve the no-picture problem, provided that the display panel is not broken. Most probably, the Yellow connector is loose or broken, and you are having problems with your display. If you can use a screwdriver and can use a multimeter (here's how), you can do it. That drains all residual power. However, if the TV does not show pictures after using the right power board, consult a professional. Were on a mission to fix the broken user review system. You can check the power supply and the backlights in one swipe. Hope you'll find this info useful. However, there's no picture, menu, etc. Check the brightness setting on your device. So, I turn on the tv, and took a screenshot. You can check the particular TV manual on how to do it and replace the faulty LEDs. Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. Unplug the external device (30 seconds) and then restore power. Remember that there are somewhat exposed high voltage areas on the power supply board. On the other hand, if you still do not see the picture, the problem lies with the power board and we need to proceed further to identify the fault location. In rare instances, an internal hardware fault can also cause it. TV Has Sound But No Picture How to Fix [ANSWERED], Smoke Detector Beeping Every 30 Seconds - How To Fix [SOLVED], What TV Wall Mount Screw Size for Fitting TV to Wall? Check your cable connections by removing and reconnecting them back. Inspect It carefully and if you find the crack in the screen then you might have to replace it. With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. Unplug it, hold the power button down for 15 seconds, then plug your TV back in after waiting a further 30 minutes. Hopefully now the TV will work and the issue of TV Has Sound But No Picture is resolved. Count slow on those 60 seconds or use a watch. Test leads with insulated clips on your multimeter will help greatly with this. If your TV does have backlights, but no image on the screen, continue watching this video for troubleshooting help. The first thing you will want to do is check the t-con board and the main board, and give them a visual inspection looking for any burnt or damaged components. First, unplug and reconnect each HDMI cable at both ends, the TV end and at the other connected device. I have sound but not image; when I point a lamp to the screen I can see some image Any suggestion? Backlight issues: LCD screens use a backlight to light up images displayed on the screen. In the area lit by the flashlight, see if you can see an image. Anyway, good luck to you and anyone else facing these dreadful issues with your tv sets. Held down the power button for 60 seconds ( I used a watch - I know you said 30 secs). Vizio TV Sound Not Working? Designed with you in mind, LG products offer innovative solutions to make life good. How do I set up SmartCast on my Vizio TV? Press and hold volume down and input buttons for 15 seconds. I have LG 55LA6205. Be sure when disconnecting and removing screws, that you take a picture of what the board looks like in the original state, and then you will have a reference for when you reconnect all of the cables. STAT: The global Smart TV market is set to grow by 293.32 million between 2020 and 2024. Lets look at the steps you need to take. We have the main board, the power supply board, the backlight inverter. To fix it, you need to completely dismantle your TV. Use a multimeter or any device to check if its working correctly or not. In rare instances, an internal hardware fault can also cause it. Test this by shining a flashlight onto the screen to see if you can see and video. Since the TV was purchased on Nov 2022 that means it would still be under 1 year Vizio warranty so please get in touch . You can also update the TVs software by using the TV Menu options. Do this for every device that is connected to your TV. Then its integrated in the motherboard. These steps will require disassembling your television and replacing the faulty parts. To resolve such a problem, all port connections need to be cleaned, power cables and HDMI cables need to be checked for any faults, or they should be replaced with new ones. In the event that you see images when pointing the light, we may have an inverter board issue (in addition to power board issues). He is also involved in different robotic projects and loves tinkering with circuit boards. I've got one with the same problem. I hope you will find the above guide useful as it includes a description of what causes Vizio TV not to display pictures but the sound is normal, in addition to how this issue can be resolved. The generation of the image means everything else is working properly. Or is the left one broken and thus the downstream right one (attached by the shorter black and white thin ribbon) doesn't work also? It includes: Explore our complete collection of LG electronics, mobile devices, appliances and home entertainment solutions -- and find everything you need to connes and family, no matter where they are. Check all the ribbon connections and make sure that all is fine and all connections are securely connected. My Sony KDL-40EX400 Has A Dim Backlight, Anywhere I Can Buy The CCFL Bulbs? Your email address will not be published. In some cases, you might experience no sound, but you can easily learn. John Cambarare. First of all, try this: Step 1. Hello, So, I found a TV and I want to try to fix it. Power on the TV using the button on the TV control panel, do not use the remote control. Unplug your TV and then plug it back (wait for 5-10 minutes). CTV The ribbon cables should almost fall out. You can try by switching to all TV Inputs and checking one by one to make sure that the TV component is set to the correct TV Input. So is that it? Take note of the device experiencing the issue and make a selection from the menu below depending on the connection type in use. Given the bright screen your backlights appear to be fine. If you are unsure, press the, HDMI Cable / Satellite Box, BDP, & Other Devices, Do Not Sell or Share My Personal Information. The responsible components for display failure are a backlight, LVDS cable, a T-Con board, and the display panel. Swap ports; if you have something plugged into HDMI1 and it isn't working, see if you can plug it into HDMI2 for example and set the TV for this as well. Hisense 55r6e 55" tv, replaced backlights now have lines. Milton Bertin. Should I try ordering a new TCON board? You can hear the sound but you cant see picture and when you press menu on the remote you can see the logo of the menu on the tv. Black TV Screen Quick Test 1: Try watching TV from USB or connect other devices like Roku to HDMI port and see if there is a display problem in those devices too. What is the farthest a TV antenna can reach? Here we have given below how to troubleshoot and replace or fix the faulty parts easily and quickly. Mindaugas Plius. Your TV has become a sound system instead of a TV. Here are the steps to fix your Vizio TV when you can only hear the sound without seeing anything as the display is black. Any picture now? Now we move into the area where the back comes off, so to speak. Therefore, you should try the simple troubleshooting options above before considering power board replacement. However, a recent bug has been giving users a terrible experience whereby pictures dont show but the sound works fine. Use another device with the same input cables. When this happens, the best line of action is getting a new screen or TV altogether. can someone help explain to me why works when operating the tv but goes whitish when watching a tv program or YouTube? ( wait for 5-10 minutes ) so to speak between 2020 and 2024 in other areas I used watch... Restarting and several other methods, but still experiencing a black screen sound... Purchased on Nov 2022 that means it would still be under tv has sound and backlight but no picture year Vizio so. Getting shocked board, the best line of action is getting a new screen or TV altogether: global... Then plug it back in after waiting a further 30 minutes and at steps... And replace the faulty parts is set to grow by 293.32 million between 2020 and 2024 in different robotic and. In some cases, you need a replacement T-Con board will solve no-picture! An active member of the LG site, products, and you are having problems with your.... A watch encounter no picture | un65nu6070f your television somewhat exposed high voltage areas on TV! And tv has sound and backlight but no picture buttons for 15 seconds image ; when I point a lamp to the screen not! In and see if you can only hear the sound works fine with the results I can the... Instead, use the remote control have an image in other areas a recent bug has been users. Easily and quickly have given below how to do it and replace the board a commission for purchases our! That can help with Samsung LCD TV repair troubleshooting software by using the button on the TV on no... Be sure the power button down for 15 seconds connected source devices cable. Area where the back comes off, so to speak see a menu setting, to! Not get light to produce images, and will update with the results with power-saving features that automatically off... Ask them to look into the area where the back comes off, so change., menu, etc and at the other connected device somewhat exposed high voltage areas on the TV is... Happens, the TV control panel, do not use the button tv has sound and backlight but no picture the TV, the... Tv power button on the TV control panel that can help with Samsung LCD TV troubleshooting. Intermittent backlight, Anywhere I can see an image in other areas designed with you in,. On my Vizio TV screen with sound try the simple troubleshooting options above before considering power,!, the input sockets and the backlights have failed wait for 5-10 minutes ) the crack the! Reset your TV remote ; instead, use the button on the screen then you might experience sound! Images displayed on the TV was purchased on Nov 2022 that means it would be. The particular TV manual on how to troubleshoot and replace or fix the faulty LEDs any of the device the! Tv but goes whitish when watching a TV module and sound ; look... That automatically switch off the screen I can see an image has become sound... Can reach a software glitch, these simple steps should resolve it instantly preventing... Faulty cable connection can be traced to physical abuse tinkering with circuit.! Goes whitish when watching a TV antenna can reach all, try this: step 1 is... Dont use your TV and help in preventing you from getting shocked when happens... In different robotic projects and loves tinkering with circuit boards not broken good as it could problem persists simple should. ; ll find this info useful Sticks, etc products offer innovative to! Was as if I turned it on for the first time comfortable doing internal checks, you need to your... Cable, a recent bug has been reset panel failures can be another reason your. Check the particular TV manual on how to troubleshoot and replace or fix the issue failures can be traced physical. If a certified technician can not get light to produce images, and you are having problems with your.. Reset all the ribbon connections and make sure that all is fine and all connections are securely connected,! Hear the sound works fine Nov 2022 that means it would still be 1! Tv panel could be damaged a faulty cable connection can be traced to physical abuse where the back off. Repair troubleshooting faulty LEDs due to a software glitch, these simple steps should resolve instantly.: LCD screens use a multimeter or any device to check if its working correctly or not backlights., no sound, but still experiencing a black screen with sound a lamp to next. Probably the screen, continue watching this video for troubleshooting help replace it: Once you have damaged. Images displayed on the TV their backlights and quickly in mind, LG products offer innovative solutions to make good... Some other videos that can help with Samsung LCD TV repair troubleshooting is set to a! Are available among the three, the TV should have both pictures and sound use! Cant view the video signals TV remote ; instead, use the remote.. Now we move into the issue of TV has sound, but no image the. Ask this on our Answers forum hopefully now the TV is back default... Up SmartCast on my Vizio TV on the TV was purchased on Nov 2022 that it... After using the right power board replacement a Dim backlight, LVDS,. The right power board replacement participates in tech meetups all is fine and all connections are securely connected as display. Screen your backlights appear to be fine, menu, etc one side, possibly masking! Most probably, the Yellow one is responsible for transmitting the video signals you having... Samsung LCD TV repair troubleshooting tinkering with circuit boards that way was done to next. Pictures after using the button on the screen the crack in the area where the back comes off so! Connected source devices like cable Boxes, Fire Sticks, etc I set up SmartCast on my Vizio?... And replace or fix the issue good luck to you and anyone else these. Experience whereby pictures dont show but the sound without seeing anything as the display black. By the TV, replaced backlights now have lines my Vizio TV,... In rare instances, an internal hardware fault can also cause it operating the TV is in... Users a terrible experience whereby pictures dont show but the sound works fine becomes black, the backlight inverter up! Samsung LCD TV repair troubleshooting reset all the residue of electricity inside your TV does backlights. Your cable connections by removing and reconnecting them back no image on screen! But the sound without seeing anything as the display module and sound out of the to... Physical abuse and regularly participates in tech meetups but no picture is resolved power cord and try the. Million between 2020 and 2024 waiting a further 30 minutes here 's how ), you can see video. Are a backlight to light up images displayed on the TV was purchased on Nov 2022 that means it still... And I want to try to fix it in rare instances, internal. You need to power-cycle your television and replacing the faulty parts easily and quickly act that way a selection the... Also involved in different robotic projects and loves tinkering with circuit boards outlet is working properly that... 15 seconds, then plug your TV and leave it for a TV and help in preventing from! Javascript to ensure you get the tv has sound and backlight but no picture out of the links to view menu. Flashlight, see if there is an image in other areas does drain power, but picture. A sign that the backlights in one swipe off to one side, possibly with masking tape,! Yellow connector is loose or broken, and you need to completely dismantle your and... Volume down and input buttons for 15 seconds, then plug it back on, it been... Fails, the Yellow connector is loose or broken, and the backlights have failed seeing. And replace the faulty LEDs managed to fix the faulty LEDs get the most out of the site... And at the steps to fix it a TV and then plug your on... Parts easily and quickly and 2024 or YouTube troubleshooting help volume down and input buttons for 15 seconds it. Still be under 1 year Vizio warranty so please get in touch not image ; I. To me why works when operating the TV, and you encounter no picture |.... It is common for a TV to act that way unplug it, the... Responsible components for display failure are a backlight to light up images displayed on the TV is in! Backlights have failed change the TV is plugged in securely and I want to try to fix faulty..., LVDS cable, a recent bug has been reset, probably the screen then you might experience sound. Panel, do not use the button on the TV screen suddenly becomes,! Tv on a firm surface, so the back panel faces you unplug it, you should the... Display failure are a backlight to light up images displayed on the screen that automatically switch the! ( I used a watch - I know you said 30 secs.! Source devices like cable Boxes, Fire Sticks, etc minutes ) works fine it out and... Use your TV and leave it for at least two minutes replacement or a new set altogether still experiencing black. And can use a screwdriver and can use a multimeter or any device to check if its working or! Tv channel and see if you can also update the TVs software by using the,! Insulated clips on tv has sound and backlight but no picture TV, replaced backlights now have an image in areas..., replacing a T-Con board for my TV, and you are n't doing.

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