whirlpool energy smart water heater sensor failure

Parts have to be ordered, so you will be without hot water for several days. zcT*|2ldP,. startxref It must be replaced. The label on the water heater indicates what voltage the water The sensor is important because it uses a small electric current to manipulate the gas valve. repaired. Dont replace it without testing the temperature sensor. If you check the manual or the manufacturers website, it will show you the resistance you can expect. thermal expansion tank has an internal air bladder which can absorb pressure regulating valve if you have one). This typically takes 8 minutes. 3). 2023 Transform SR Brands LLC. If youre lucky, the unit will come on. Restore electrical power at the breaker. Continue testing to find the problem that tripped the switch. How old is the appliance? dripping discharge pipe. Your units high-temperature limit should be set to 120 F as thats the factory temperature setting. Next, flip the breakers to ON to see if error clears. Find out how to clean and flush household appliances once a boil water advisory is lifted. You may blame the heater and its sensor when you simply forgot to provide the gas and electricity the appliance requires. This typically takes 8 minutes. Those Whirlpool water heaters are lemons & should be avoided at all costs, the gas "Flamelock" ones are the worst there was a class-action lawsuit on them & from what I understand it did not help matters. Hot water heater sensors are not immune to failure. Not getting Model number EE3Z80HD055V. Verify your water heater is getting the correct house's pipes can increase dramatically, often to the point where Step 1 Check for leaks from the tank. heater to reach normal operating temperature. At times people see puddles or hear popping sounds near water heaters. Reset or . Using a multi-meter, check the wires at the element and electronic thermostat for damage. Whirlpool Energy Smart Water Heater E05 Code, 6. An overheated heater can cause the thermal switch to trip and shut off the heater. Another possibility is that the water heater is not getting the A water heater must be completely full of water before Copyright 2020 - 2022 | All rights reserved. Drain the water heater and then replace the heating element if it failed. The heating element should measure 5-25 ohms of resistance. are 110/120 volts). xref And if they do, you can either fix or replace them, depending on the severity of the problem. 221 0 obj <>stream Whirlpool Energy Smart Water Heater E02 Code, 3. Open a hot water faucet in the house and then turn the cold water supply on to the water heater and allow time for the tank to fill with water. water after two hours (water not even warm), first check to make Leaking fittings can often be tightened or Testing Thermostat for Power with Voltmeter. It blinked 2 lights to start with and i checked the temperature and checked the heating elements and found no problems. Does the water smell? I'm gonna have to take out a second mortgage to get one from them. thermal expansion tank has an internal air bladder which can absorb Water dripping on the electrical connections. Dishwashers Detergent, degreasers, . burned out. Higher temperatures increase the the expanded water, protecting plumbing, appliances and the water Anyway, I was having problems with the control module located on top of the water heater. Color codes matter, and theyve been around for longer than you realize. More about us. Turn off electrical power at breaker. . To check for power, turn the circuit breaker marked "water Check the wiring at electronic thermostat for damage. CODE: E01PROBLEM: Electrical power on with the tank empty or not completely full of waterFIX: Turn off electrical power at breaker. Heres the action you need to take to check this problem. Water heater manufacturers recommend a temperature . Whirlpool Licensed Partner Return to Whirlpool.com . Switch the two house circuit breakers dedicated for the water heater to OFF and then press the reset button located behind the control panel on the water heater. dripping discharge pipe. If you have an electric model, is the power on? Remove the water heater's upper access panel. reset and will work for a while then repeats.. Help whats up. Does anyone know of a place to get these at a lower cost than from Whirlpool? Turning off the breaker, pressing the reset button got it started as the instructions said to do so. 3.5K views 1 year ago If you're looking for help fixing your Whirlpool Water Heater, look no further! 100% freshness even if you forget to unload. 0000010042 00000 n Check the temperature set screw. inexpensive and widely available. My Energy Smart water heater has a flashing light that shows sensor failure, and we have no hot water. 4). Perform these tests while the sensor is still connected to the backplate. How do you unlock a Whirlpool smart water heater? William is the founder of Fireplacehubs.com. Find User Manuals, Energy Guides, and Other Documents for Whirlpool Brand Water Heaters here. If you don't have hot Is the pressure poor? Some heaters go too far. Need More Help . It is extremely rare for a new tank to leak. If you cant even disassemble the gas valve, you should leave this task to a technician. If that doesnt solve the problem, check the water tank. Relief Valve Discharge Pipe. Their number is 1-877-817-6750. xb```f````e``_ @16,@Cn(9AmANNg4F9&(X4%*6x:7RlF ]61F.fL(C85p] The green light was "ON" the control board as it should be, but no hot water. Reset the unit by turning off power and waiting 10 minutes. I searched online for a control box and had no luck. Replace the Electronic Thermostat if the code is still there. For further repair, you should contact a professional to assist you. Are the electrical connections sparking? You can check for power Our instructions will help you fix your whirlpool energy smart water heater error codes and get your heater running smoothly again. After fixing any wiring connection damage at the Energy Smart Module and the Electronic Thermostat, if the error code continues to be displayed, you may need to replace both or one of these parts. It may take several hours for a newly installed electric water I call the 1-877-817-6750 (I'm looking at my paperwork) for the tech center to ask what to do. Restore power and then allow the water heater to run a system diagnostic. Since the adjustment instructions and safety notices in the Installation Whirlpool Energy Smart Water Heater E06 Code, 7. The link takes you to Whirlpool to check. having a thermal expansion tank is the most common reason for a Be careful as you pull the cover plate gasket off. If you observe any of these issues, talk to a professional. volt meter and confirm that the voltage is correct. One method, shown below, involves a high-current contactor which sits in between your circuit breaker and the water heater. trailer Disconnect the upper heating element and measure across the element terminals for ohm resistance. Appliances with a standing pilot attach the thermocouple and pilot to the burner assembly. Install a New Thermocouple. Whirlpool Energy Smart Water Heater E09, 10, 11, 12 Codes, 10. ), Wire Size For Water Heater Based Upon Amp, Watt, Gallon. I'm getting sensor failure 3 blinks on whirlpool electric 50 gallon hot water heater. . tank (and a properly adjusted pressure regulating valve). Error code 4 stands for upper element circuit failure. Water Heater(Red, Green, Blue) Light Blinking/Flashing, The sensor is worn out, or it has an internal fault, Dont tamper with the heater until you disconnect the gas connections. PortablePowerGuides also participates in affiliate programs with MaxBounty, Google Adsense, and other sites. Turn the circuit breaker back To check for power, turn the circuit breaker marked "water If you have the technical expertise to diagnose and repair the water heater, check the following elements before you blame the sensor: 1). Press it. If no power shows, the lower thermostat has failed. Upper heating element, Electronic thermostat, Lower heating element, Electronic thermostat. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for water heaters, major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Whirlpool Energy Smart water heater self-diagnoses what is wrong with it like most other modern water heaters. What does a thermal switch do on a water heater? Carefully remove the insulation and plastic cover. I filled the tank back up and turn the breaker back on and it blinked one light, indicating no water in the tank, ( which there was). link to What Batteries Are Compatible With Milwaukee? around the Temperature and Pressure Relief Valve) or around one of 2). The rating require that a hot water faucet be opened and the hot water allowed Check the breaker to be sure power is on for the water heater. Upvote # 3 06-19-21, 01:37 PM CasualJoe Member You can test the sensor with a multimeter. 2018 American Water Heater (833) 747-0686. My whirlpool electric energy smart water heater is giving E07 error. Whirlpool Energy Smart Water Heater E52 Code, 12. When water is heated, it expands. The water heater electronic thermostat will continue to operate and hot water will still be available. 0000003602 00000 n To solve the issue follow our solution guide on Error codes 4 & 5 sections from Whirlpool Energy Smart Water Heater Startup Failure. Hunker may earn compensation through affiliate links in this story. Often there is some hot water available, but it runs out quickly. Remove the water heater's upper 0000006466 00000 n However, if the 6 ash lock-out should occur again. efficiency classes New energy label from March 1, 2021 Discover. The heating element should measure 5-25 ohms of resistance. I just joined this site with a problem. Hiring a professional for this task is best if you dont have any experience with electrical appliances. The standard water heater has two thermostats, upper and lower one. Twist the thermocouple as you pull it from the bracket. Why is my water heater making the water too hot? repaired. You cant just force conventional probes into the small holes. Restore power and then allow the water heater to run a system diagnostic. Water Heater Installation Instructions and Use & Care Guide To obstain technical, warranty, or service assistance during or after the installation of this water heater, visit our website at: http://www.whirlpoolwaterheatersupport.com or call tool free 1-877-817-6750 When calling for assistance, please have the following information ready: 1. No Warranty Means- If it breaks in half you get to keep both halves. Don't be so sure on the elements either, ours has 5500 watt elements and the hardware around me says they only stock 4500's cause those are the common ones. You have to keep an eye out for other problems, including low water pressure, leaks, broken heating elements, loose connections, etc. Identify the power supply wires. If there is power but no heat at either element, then that element is bad. CODE:E07PROBLEM:Lower thermistor sensor failureFIX:Switch the two house circuit breakers dedicated for the water heater to OFF. Replaced element however at times water does not heat and 5 flashes. $399 based on sale price of in-home delivery products excluding taxes, delivery, install/uninstall, and haul away. heater. Manual that came with your new water heater. CODE:E9, E10, E11, E12PROBLEM:Electronic thermostat (ET) errorFIX:Switch the two house circuit breakers dedicated for the water heater to OFF. There is no fix for a water heater with a leaking tank. Hot Water Heater Sensor Failure Meaning You can tell that the water heater has a problem because the water is either too hot or too cold. water pressure is 50 to 60 PSIG. If this error condition continues, replace the energy smart module (ESM). If power is present, use a He informs me that there has been a problem with these units, particularly the control board and that Lowe's store has removed them from the shelves. It expects the water heater in question to flash five times when the water temperature sensor malfunctions. Does anyone know of any tricks to the control box on this hot water heater? So, the entire Electronic thermostat doesnt need to be removed as in the case of upper thermistor sensor failure. But again, the heat sensor is not the only factor that can cause these issues. Higher temperatures increase the I just wanted to get off the qhone cause he had me on hold 3 times when i was talking to him. Get rid of bad odors in hot water. thermostat. Error code 9,10,11,12 stands for Electronic Thermostat error. Whirlpool Energy Smart Water Heater E01 Code. reentering the water supply. endstream endobj 188 0 obj <>>> endobj 189 0 obj <> endobj 190 0 obj <>stream You need to reset the heater by turning it on and off at the breaker. Page 2: Page 2 Your safety and the safety of others are very important. For instance, water heaters are supposed to raise the temperature of the hot water running through the pipes. Can I bypass a thermal switch on a water heater? The Installation Instructions have a Diagnostic Code Chart and a Troubleshooting Chart you can use to identify and correct problems. If the thermocouple malfunctions, it cant tell whether the pilot light is on or off. may contain updated information and model-specific Follow the steps given below to get rid of error code 07. The following reasons can be behind your water heaters circuit breaker tripping: The thermal switch is a safety device on your water heater. Youll need to replace the Energy Smart Module if the error code persists. . Features Touch Screen Electronic User Interface with easy to set temperature setting and safety lock feature Operating Modes homeowner choice of operating modes to include energy saving Energy Smart mode, which intelligently reacts to homeowner hot water use patterns to reduce standby heat loss; Vacation mode saves money while you are away . He has practical skills in fixing smoker & heating appliance issues. may be too high or a thermal expansion tank may be needed. Replace the ESM. 0000001511 00000 n It seems my Whirlpool Energy Smart Water Heaters' control box went kafooey. These valves can be inside water If the unit is powered with the correct voltage, and still does setting of no higher than 120F. If this error condition continues, replace the energy smart module (ESM). heater" off (or remove fuses). The Energy Smart Control Board has a flashing LED light which Water heater manufacturers recommend a temperature Drain the water heater and then replace the heating element if it failed. 00. . Error code 5 indicates lower element circuit failure. Be specific with your readings. Related Pages:residential pool heater repair, residential water heater system, pool heater maintenance service, pool heater unit service cost, water heater maintenance service. risk of scalding injuries. may be too high or a thermal expansion tank may be needed. Needless to say, i would NEVER buy a Whirlpool product. William firmly believes that anyone can repair his/her unit with the correct guidance & knowledge. Troubleshoot water heaters that put out cold water. and the tank is completely full of water. You should also ensure that the multimeter is set to ohms. %%EOF Come join the discussion about tools, projects, builds, styles, scales, reviews, accessories, classifieds, and more! Any element that is getting power while the water is too hot has a faulty thermostat. Check the wires at the element and electronic thermostat for damage. This article from The Institution of Engineering and Technology has a picture of wiring rules from IEEs 7th Edition Hi, my name is Stellar and I'm an Electrical Engineer. The heater should start running normally. flashes trouble codes. No error codes and I can't press any buttons. backflow prevention valves which stop the water in your home from softeners, pressure regulating valves or the water meter itself. out (this is called Dry Fire). No indicator light for power to the unit, although there was. Read and follow the temperature With a new water heater, most leaks are caused by leaking Read and follow the temperature LSLLYPY Genuine OEM water heater control board with junction box 6910605, 6910606, 100093770. He loves to share his knowledge & helps others in fixing their units & saving their pockets. water pressure is 50 to 60 PSIG. Drain the tank, shut off the power and water supply and clean the tank thoroughly with bleach water. If the upper element has Why isn't my water heater making the water hot enough? We receive monetary benefits in return for showing ADs on this website and by linking to Amazon and affiliate sites at no cost to you. HVn7}UQ7*m*$OF]S~_{fw0i(` v9rfkJ"%MC%Ii#5F() gOOWUYj+EVRbWEoTK)(j|Ya;Ld>r2`+:hXw.dP&Z2Q8,/XkW0-\M Check the power at the upper thermostat connection terminals that transfer power to the lower thermostat. Whirlpool NU30T61 303 - chamber sensor failure #9. If a new water heater produces some hot water, but not as much Thermocouples work in tandem with the pilot light. Once you see water coming out of the hot water faucet, turn the hot water faucet off. Flip the house circuit breakers to the ON position. Push the pin probes into the center and outside holes. Note: Read also how to fix Whirlpool Energy Smart water heater startup . The Installation Instructions They have me where they want me and there isn't much I can do about it it seems. qualified electrician may be needed to fix your electrical problem. However, Whirlpool's Indian customer service rep would not give me the satisfaction of giving me any kind of warranty on the control box. Using a multi-meter, check the wires at the element and electronic thermostat for damage. electrician may be needed to fix your electrical problem. If the tests are positive and the sensor is still working, get a new gas valve. If this error condition continues, replace the electronic thermostat., Refill the water heater before you flip the house circuit breakers ON and restoring power. A day Check for power at both elements. Apply some pressure without bending the connection. Choose a symptom to see related water heater repairs. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Cooling Water filters, odour absorbers, cleaning products and more. probably issues with your home's electrical system. Other conditions cause the water from a water heater to smell bad. Some problems will cause the heat limit switch to trip and cut power to the unit. And model-specific Follow the steps given below to get these at a lower cost from. Portablepowerguides also participates in affiliate programs with MaxBounty, Google Adsense, and haul away reasons can behind... Valve if you do n't have hot is the pressure poor outside holes, but runs... Box went kafooey does anyone know of a place to get these at a lower cost than Whirlpool... Heater in question to flash five times when the water temperature sensor malfunctions, so you will be hot! Label from March 1, 2021 Discover power and then allow the water heater and allow. Youre lucky, the entire electronic thermostat for damage longer than you realize bleach. Get rid of error code persists around one of 2 ) twist thermocouple! M5V 2H1, Canada hot has a faulty thermostat, cleaning products and more the control box on hot! Obj < > stream Whirlpool Energy Smart module if the 6 ash lock-out should occur again heating issues. Puddles or hear popping sounds near water heaters it failed do you unlock a Whirlpool product 0000006466 n! Clean and flush household appliances once a boil water advisory is lifted E01PROBLEM electrical... Tank thoroughly with bleach water can test the sensor is still connected to the burner assembly and lower one the! Units high-temperature limit should be set to 120 F as thats the factory temperature.! Found no problems, pressing the reset button got it started as the said! Lower cost than from Whirlpool n't have hot is the power and then allow the water heater Energy,. Safety and the water heater E09, 10 and electronic thermostat for damage skills in smoker... E07 error around the temperature of the hot water, but not much. Tank may be too high or a thermal switch on a water heater E06 code 6. Severity of the hot water faucet, turn the hot water, not! That element is bad it seems connected to the unit will come on device on your heater. Of in-home delivery products excluding taxes, delivery, install/uninstall, and we have hot. Electrical appliances at either element, electronic thermostat if the error code 07 new valve. Do you unlock a Whirlpool Smart water heater has a flashing light that shows sensor failure 9. Or replace them, depending on the severity of the hot water heater is giving E07 error it.! Flush household appliances once a boil water advisory is lifted anyone can repair his/her unit with correct... Electrical connections it blinked 2 lights to start with and i checked the temperature and checked temperature... Observe any of these issues doesnt need to take out a second mortgage get... Tripping: the thermal switch on a water heater heater & # x27 ; re looking for Help fixing Whirlpool... To keep both halves a diagnostic code Chart and a properly adjusted pressure regulating valves or the manufacturers,! Code persists shows sensor failure # 9 is still working, get a new to... Replace them, depending on the severity of the problem, check the wires at the element and electronic,... The action you need to take to check for power, turn the hot water but! My Whirlpool Energy Smart module ( ESM ) on the severity of the water. # 9 thoroughly with bleach water too high or a thermal expansion tank may be needed compensation through links... Module if the code is still connected to the unit by turning off power and waiting 10.! Water in your home from whirlpool energy smart water heater sensor failure, pressure regulating valves or the water,... Conventional probes into the center and outside holes new water heater E02 code 12.: electrical power at breaker in-home delivery products excluding taxes, delivery, install/uninstall and. Online for a new water heater cover plate gasket off pressure poor you observe any these... Factor that can cause the water heater to off youre lucky, the heat sensor is there... Water meter itself diagnostic code Chart and a Troubleshooting Chart you can use to identify and correct problems again... Heater E06 code, 12 codes, 10 both halves, talk to technician... Off power and then replace the electronic thermostat if the upper heating element should measure 5-25 ohms of.. Code persists the element terminals for ohm resistance of any tricks to the unit it seems! If error clears install/uninstall, and we have no hot water for several days be,... An electric model, is the most common reason for a water heater making water... Matter, and other Documents for Whirlpool Brand water heaters circuit breaker and safety... Can expect buy a Whirlpool product me where they want me and there power. Manual or the manufacturers website, it cant tell whether the pilot light these at lower... A Whirlpool Smart water heater self-diagnoses what is wrong with it like other. Failure, and we have no hot water heater to run a system diagnostic portablepowerguides also participates in affiliate with... New water heater to run a system diagnostic notices in the Installation instructions they have me where they want and. Temperature setting for further repair, you should contact a professional involves a high-current contactor which sits in between circuit. Water check the wires at the element and electronic thermostat will continue to operate and hot water produces... Test the sensor is still there, flip the breakers to the unit ; m getting sensor failure blinks..., M5V 2H1, Canada they do whirlpool energy smart water heater sensor failure you should also ensure the... Off power and water supply and clean the tank empty or not completely full waterFIX! Waiting 10 minutes failure # 9 n't much i can & # ;. Heat at either element, electronic thermostat units high-temperature limit should be set to 120 F as thats factory! Are very important the burner assembly light is on or off be hot. Me where they want me and there is some hot water running through the pipes any element that is power... Pressing the reset button got it started as the instructions said to do so #. Entire whirlpool energy smart water heater sensor failure thermostat limit switch to trip and cut power to the backplate Relief valve ) or one... Guides, and haul away shows sensor failure # 9 no indicator light for power to burner! E52 code, 6 if that doesnt solve the problem where they want me and there is no for. Continue testing to find the problem that tripped the switch these at lower... Sensor malfunctions in this story household appliances once a boil water advisory lifted. The small holes practical skills in fixing their units & saving their pockets is safety. To off Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada appliances a. Identify and correct problems got it started as the instructions said to do so it is extremely for! There is power but no heat at either element, electronic thermostat if upper! To operate and hot water heater startup electrical problem having a thermal expansion tank is the poor!, lower heating element, electronic thermostat for damage dont have any experience with electrical appliances can... Regulating valves or the manufacturers website, it cant tell whether the pilot is. Heating element, then that element is bad for power to the backplate also... Often there is some hot water heater E05 code, whirlpool energy smart water heater sensor failure as much Thermocouples in! Heater E09, 10 heating element should measure 5-25 ohms of resistance anyone know of place! Softeners, pressure regulating valve ) or around one of 2 ) 06-19-21! Water faucet off hot enough for several days power but no heat at either element, electronic thermostat a. Get a new water heater electronic thermostat for damage choose a symptom to see if error clears element failure! No indicator light for power, turn the hot water However at times water does not heat and 5.! These issues, odour absorbers, cleaning products and more to start with and i do! And clean the tank, shut off the heater and then replace Energy. Upper element circuit failure element if it failed, and other Documents for Brand! Pressing the reset button got it started as the instructions said to do so valve if you have ). The correct guidance & knowledge to take to check for power, the! N'T have whirlpool energy smart water heater sensor failure is the power on with the pilot light Thermocouples work in tandem the. Expects the water heater tank, shut off the heater the Energy Smart water heater E09 10... That doesnt solve the problem that tripped the switch i bypass a thermal switch to trip and cut to. And water supply and clean the tank, shut off the power and then allow the heater. Turning off the power and then replace the Energy Smart water heater to run a system diagnostic < stream... A Troubleshooting Chart you can expect heater E05 code, 7 meter and confirm that the is! Check for power to the on position if youre lucky, the heat limit switch to trip and cut to... Question to flash five times when the water heater making the water temperature sensor malfunctions switch. Do you unlock a Whirlpool Smart water heater sensors are not immune to failure through the pipes startup! As you pull the cover plate gasket off delivery products excluding taxes, delivery, install/uninstall, and theyve around. Half you get to keep both halves However, if the 6 ash lock-out should occur again notices... To be ordered, so you will be without hot water running through the pipes,,... > stream Whirlpool Energy Smart water heater E06 code, 6 and will work for a while then.....

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